You can also view our complaints policy. The scheme was set up by Lord Goodman and Lord Sterling of Plaistow back in 1977. Motability is a Registered Charity in England and Wales number 299745 and a Registered Charity in Scotland number SC050642 and is authorised and regulated by the Financial Conduct Authority, reference number 736309. Tyre & Windscreen Cover. Tyres (via Kwik Fit) 0330 12 315 31. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Telephone: 03300 037 3737. Registered in England no. Please wait a moment then try again. . . This could be about anything from who to contact about your allowance to asking us for an information pack, or anything else about the Scheme. Please check with your telephone line provider or mobile network operator to confirm the call charges which may apply to you. For details on chips or cracks in your window or windscreen, check out our guide. if you have had a higher number of claims on your policy, we will contact you direct to discuss . If your car's broken down at home with no breakdown cover, please call the RAC non-member number on 0330 159 8743. Be sure to include your phone number, email address or postal address so we can get back in touch with you. Log in. Toggle item: What do I do if my scooter or powered wheelchair breaks down? If you want to contact us about a different RAC product or service, heres where to go: Be the first to know about new RAC products and special offers: Breakdown cover arranged and administered by RAC Financial Services Limited (Registered No 05171817) and provided by RAC Motoring Services (Registered No 01424399) and/or RAC Insurance Ltd (Registered No 2355834). Contact us through the National Relay Service via relayservice.gov.au, stating you want to contact the RAC on 13 11 11. We are Motability, a Royal Charter body with company number RC000716 and registered as a charity in England and Wales with charity number 299745 and in Scotland with charity number SC 050642. 28,000 - 31,000 (Plus 4,000 London Weighting if applicable) Permanent. GowringsVersa Mobility act as a non-independent credit intermediary for a limited number of finance lenders and can introduce you to a limited number of finance products to assist with your vehicle purchase. Europcar will always give you a replacement as soon as they can. Temporary replacement vehicles are always subject to availability, the terms and conditions of the supplying rental firm and your agreement with us. What RAC Motability Assist cover includes, What RAC Motability cover does not include, Try to get your vehicle on the hard shoulder or close to the kerbside, away from the traffic, especially if you cannot leave it, Switch off the engine and put your hazard warning lights on, If you can, make sure every passenger leaves the car and moves to a safe place away from the road, If you cannot use a mobile phone, use emergency telephones on the motorway and make your free emergency call (UK , You'll need to give your name, vehicle registration, exact location and details of your breakdown. Up to 65% off with 9+ years no claims discount. The Scheme is run by Motability Operations Ltd, under a contract toMotability,a registered charity. Motability includes all these benefits for 3 years and 60,000 miles: Comprehensive car insurance for 3 drivers. Republic of Ireland: 1800 535 005. Book a full service from 185. I rang the RAC who told me in no uncertain terms that the car i . Aftercare; About Us; Blog; Disability, Advice & Support; FAQs; RAC Warranty & Roadside Assistance; Selling & Part Exchanging . Try to get to a safe place away from any potential hazards, then call RAC Motability Assist on 0800 73 111 73. This breakdown cover is only for your Scheme vehicle and does not include any other vehicle you travel in. Some hire companies charge if you go over this, Only named drivers on your Certificate of Motor Insurance are insured to drive, Your drivers need to be able to show a valid driving licence, London Congestion Charge if you're planning to travel within these zones while you have a temporary vehicle, you'll need to register the car with Transport for London (TFL) first. The scheme leases cars . Call Hyundai Cars in High Wycombe - Eden Motor Group Call: 01494 479700. Request duplicate insurance documents. If you would like to get in touch, we are here to help. Useful Motability car scheme contacts . The Motability Scheme; What to Look for in a Wheelchair Accessible Vehicle; WAV Finance Explained; WAV Brochures; Videos; Used WAVs; Rental; WAVs For Business. If you have any other questions, please email us any time. Applies to the purchase of personal or single vehicle Extra & Complete cover. Roadside Assistance. If you're given a temporary replacement vehicle by a repairer or dealer you will not be asked to pay anything, unless they need a fuel deposit. Sevenoaks. The innovative EasyGo wheelchair ramp, simply pulls-out from the rear floor of the vehicle to become an ultra-strong, low-gradient ramp. You can travel outside of the UK in Europe, Iceland, Norway, Switzerland and Liechtenstein and you'll be covered by RAC Motability Assist. Disability blogger Emma Muldoon found herself in a spot of bother when her Wheelchair Accessible Vehicle broke down the day before her holiday. Motability Scheme. RAC Insurance is a trading name of RAC Financial Services Limited. Theyll give you advice on your next steps. You can find your dealer information in your online account or on our dealer page. DVLA (Northern Ireland): 0300 200 7861. Monday to Friday 7am to 8:30pm . **Calls to 03 numbers are charged at national rates, and are usually included in call packages and inclusive minute plans. If you receive a charge during this time, call our customer service team on, Penalties, fines and charges you're responsible for these. To make another change to your policy or talk about an issue related to coronavirus. Want to visit one of our Member Service Centres? If you're out and about and your vehicle cannot be repaired at the roadside, RAC Motability Assist will take it to the nearest repairer. You need to ask the RAC for this within 24 hours of your breakdown or accident which was attended by the them - you can call them on 0800 092 4125. Read the latest driving news, car reviews, travel guides, and car tips to help keep your motoring costs down. This number will get you through to the Motability Customer Services team. The contact number i used is 0330 1590382 ask for caravan upgrade to motability cover, cost for me was 56 per year for full UK and European cover and this gave me the RAC Arrival Cover for the year. Here, she shares her experiences of getting support from the RAC and Kwik Fit after discovering a tyre puncture. -03-2022, 0 Comments . By clicking 'Accept all cookies,' you consent to store on your device all the technologies described in our Cookie Policy. ). Please wait a moment then try again. If you need to make a claim, we've got some guidance to help you. Please wait a moment then try again. RAC Motoring Services RAC House If you'd like someone to call you, you can request a call back here. You might get a temporary replacement vehicle if your car is recovered by a repairer or dealer. Alternatively, contact RAC through National Relay Service by texting 0434 182 877 and providing 13 11 11 as the number you want to call. Call RSAM on 0300 037 3737 if you want to discuss your insurance claim or arrangements for a replacement vehicle. Breakdown cover provided by the RAC. To get the best experience, please Visit motability.org.uk/grants or call 0800 500 3186 to be considered for funding through one of our grant programmes. The RAC will contact you during this time to discuss your ongoing mobility if your repairs take longer. Sarah Alexander-Georgeson is a disability blogger who leases a Wheelchair Accessible Vehicle (WAV) through the Scheme. If this happens and you have a complaint regarding any of Motabilitys work, please complete our complaint form below. Sorry, something went wrong. Call Eden Torbay Hyundai Call: 01803 313553. You can change your drivers or view and download your documents in your customer account. This article written by the RAC, a Scheme partner, provides useful information on the average costs of using a public charger for your electric vehicle (EV). If you cannot use a mobile phone, use emergency telephones on the motorway and make your free emergency call (UK 0800 73 111 73, Republic of Ireland 1800 535 005). Or search for Motability Recovery' online. Don't worry, buy replacement batteries online with same day fitting by our patrols. By phone, by post or online, whichever way you choose, we're here for you. Deaf, hearing or speech impaired members. See how breakdown cover works, so you can travel with peace of mind. Weekends & public holidays 8:30am to 5pm. Find out how to make a windscreen claim and who to contact. Give us a call. . You can, Dartford Crossing charge generally, if you're in a temporary vehicle from Europcar or Proximo, you do not need to pay this. Motability Operations Ltd is authorised and regulated by the Financial Conduct Authority under reference number 735390. If this type of car is not suitable because of your disability or adaptations, please mention your needs when you ask for a replacement vehicle, but we might not be able to give you something that suits your needs. We recognise the continuing connection to land, waters and community. Monday to Friday: 8am to 7pm Saturday: 8am to 4pm Sunday: Closed. Call us on 0333 0702 522 Call Hyundai Cars in Reading - Eden Motor Group Call: 0118 3344 477. Although the cost of hybrid and fully electric cars has decreased in the last two decades, hybrid cars are still significantly more expensive than engine-powered . You can change your cookie settings at any time by clicking 'Cookie Preferences.'. C-SERIES interior ambience. sweet things to write in a baby book. Motability Insurance (via RSA) 0300 03 737 37. You can use the car for up to 48 hours at first, then the RAC will call you to talk to you about your ongoing mobility, if you need more time for repairs. To make another change to your policy or talk about an issue related to coronavirus We are sorry, it looks like we have an issue! As i got the full RAC arrival package organised, Also a prerequisite was being a member of the camping and caravan club. set up reminders for your MOT, tax, service & insurance. 23 Feb 2023. Find out what to do if you've had an accident, or who to contact about your insurance cover. Alternatively, contact RAC through National Relay Service by texting 0434 182 877 and providing 13 11 11 as the number you want to call. It can then be folded upwards behind a wheelchair passenger whenever your car is not being used by a wheelchair user. All of our MG vehicles are available as part of the Motability scheme! This could be to give us feedback, raise a complaint or anything else. Opening times: New claims 8am - 8pm weekdays. Choose The Motability Adaptations That Suit Your Needs With Our Motability Approved Vehicle Adaptation Specialists. You need to arrange this within 24 hours of your breakdown or accident by speaking to the RAC on 0800 092 4125 theyll manage arrangements for your replacement vehicle. Soft touch gear lever with leather effect gaiter and overstitching. RAC Motability Contact Disability Today sales to advertise here See our terms and conditions for more information. You can use the car for up to 48 hours. Toggle item: Am I covered if I break down while towing a caravan or trailer? Existing claims 9am - 5pm weekdays. Weekends and Public Holidays 8.30am to 5pm. The hire car provider will always give you a replacement as soon as they can, but how quickly youre contacted and get a vehicle depends on things like high demand, where you are and bad weather. For roadside assistance, call the RAC ; You must show your Certificate of Motor Insurance if the police are called; To record the incident and file a lawsuit, call RSA Motability (RSAM) Call RAC Motability Assistance for roadside assistance on 0800 83 111 73 or 0333 202 1878 for roadside assistance and assistance. Heres all the latest information about how to get in touch. Your Motability Scheme vehicle is covered by RAC Motability Assist for breakdown assistance for the whole of your lease. When can I get a temporary replacement vehicle? rac motability contact number But were still here to help you. Broken down? Be the first to know about new RAC products and special offers: 2023 RAC Motoring Services. Don't be duped - check the history first with the UK's most comprehensive car check. The Motability scheme enables disabled people to exchange their mobility allowance for cars, mobility scooters, and from 2010; Powered Wheelchairs. With tons of spec as standard, superb handling and roomy interiors, you're now able to find your perfect MG with the whole range being available through Motability. Saturday, 8:30am to 5:00pm (applications only). change or upgrade your cover. If you need to change your name, address, phone number or email, you can do this here. If the RAC were called out to fix your vehicle and they recovered it to a dealer or suggested you take it to one, you might be able to get a replacement car to keep you mobile. Monday to Friday 7am to 8:30pm Your vehicle needs to have be off the road for more than 24 hours for them to arrange this.