When answering this question, it can be helpful to think of your past job experiences and what you hope to achieve in the future. The people there are very nice. View jobs Questions and Answers about The Walt Disney Company Popular topics Hiring Process Salaries Interviews Benefits Working Hours Job Opportunities Work from Home Dress Code Be sure to focus on the experience that is relevant to the company and position. Research the company you are applying to and try to find out what their standards of customer relationship or service are, as well as try to find out some real cases where the customers complained about the company, and what the company did to mitigate the situations (a possible source might be Yelp! You want the employer to know that you are qualified to do the job, you are interested in doing the job and capable of getting it done. In my last role, I was part of a marketing team where we were tasked with creating a campaign for a new product. The interviewer was attentive, and the conversation was not awkward. I reached out to them to see if they recalled the customer interaction, as it happened earlier that day. Group membership is free of charge, courtesy of Mr. Simon. Its also an opportunity for you to share something about yourself that may not be obvious from your resume or application. I interviewed at Walt Disney Company (Hong Kong) in Apr 2018. His advice and insights have been shared and featured by publications such as Forbes, Entrepreneur, CNBC and more as well as educational institutions such as the University of Michigan, Penn State, Northeastern and others. Explain your approach or rationale and give your example from the past. Self introduction is required in the first round. I applied online. Ive lived in this state for several years, so Im aware of how warm it can get. This question is asked 30% less frequently at Walt Disney Company than at other companies. This list does not include technical or factual questions. I would then approach the employees creating the Dole Whips, let them know what occurred, and ask for a quick replacement. This question is asked 17% less frequently at Walt Disney Company than at other companies. Remembering Disney Legend Burny Mattinson. What matters most is highlighting your excitement for the attraction. They want to see that you can balance the needs of multiple guests, so youll want to outline the steps youd take to ensure everyone is taken care of. Because theres always a chance a hiring manager will ask something unexpected. Ultimately, they went from feeling frustrated to highly satisfied, which genuinely made my day.. Every team member including costumed and non-costumed ones has to follow the rules. It is important to show how you can manage difficult personalities. What have you found about the company and its culture? That's why so many people dream of working for Disney. In either case, if any guests had used the Genie+ to skip the line, I would work with them to reschedule their times, if possible. Glassdoor users rated their interview experience at Walt Disney Company as 67.0% positive with a difficulty rating score of 2.79 out of 5 (where 5 is the highest level of difficulty). The process was three stages including a presentation to test competencies. If the interviewer senses that you are more enthusiastic about future growth than about the current position, they may conclude that you are not the right person for the job at hand. What was the critical factor in a successful resolution of the situation? His advice and insights have been shared and featured by publications such as Forbes, Entrepreneur, CNBC and more as well as educational institutions such as the University of Michigan, Penn State, Northeastern and others. He not only recognized his weakness but found a way to learn the art of public speaking while also making great networking contacts. Overall it was very organised and they were quick to get back to you. The process took 3 weeks. They also explained the role in great detail. If it were you on the serving side of the table, what would you do differently? This Disney interview question accomplishes two things. At that point, I reached out to my manager. It was very busy, but I managed to keep everyone happy and help the team get through the day.. Whether the prospective employer is a long-established company or a startup, they are looking for people who demonstrate qualities like agility and adaptability, which are generally considered to be both helpful and quite a safe choice in most circumstances today. If you continue to see this Example: My greatest strength is my ability to think creatively. Eventually, they returned to work and thanked me for being understanding.. He or she is also involved in designing graphics to accompany very vital notices; orientation materials and other communications materials needed within the organization. What job experiences brought you to those points? Would you be comfortable assisting guests from all over the world with special needs? Here is where your Star story comes in. Disney Professional Internships Professional Internship Applying & Interviewing Applying & Interviewing Application I don't see an internship I can apply to. Additionally, I know that PPE can be critical in many roles, as it ensures safety. Visual communicator designer: This employee is in charge of developing modern, convincing, different, and innovative designs in both digital and print media. Disney es reconocida por crear una experiencia positiva para el cliente debido, en gran parte, a la pasin y . I apologized for the inconvenience and offered them a refund or free shipping on their next order. If so, I would apologize to the first guest for the disruption and identify an appropriate course of action for the emergency. The process took 3 weeks. Of course, this may not always be possible in your line of business or profession, but I guess you see what I mean - showing full attention greatly improves your chances of mitigating the situation. Finally, come back to the Present, summarizing what you learned from past experiences and how you will apply them to the job you are interviewing for today. Are you a good fit and will you do a good job for them? If they need help finding something specific, I use hand gestures and pictures to communicate until we can find someone who speaks their language.. Here are five good questions to ask at the end of a Disney interview: Ultimately, with the information above, you should be able to handle the Disney interview questions with ease. The Disney recruitment process consists of 4 stages: Fill the job application . This question is a common one in interviews, and its important to be honest. One approach is to use the Present-Past-Present technique. Telling your stories, use the sandwich method: start off by mentioning a positive, then mention the negative, and try to pivot back around to something positive. Thank you for your support and friendship while I was transitioning. 10 years? The company wants to know why you want to be part of the Disney College Program and what your goals are for this internship. Based on your research, how does the company treat customers? para informarnos de que tienes problemas. After submitting your online application, the Disney recruiters will examine and review your application, including your resume or CV and cover letter, to match the role youve applied for. Dont limit yourself with just one keyword. Learn more about The Interview Guys on our About Us page. Generally speaking, Im comfortable working in the heat. DHi Mr. Simon, my name is Dorothy Hanson. When answering this question, its important to highlight qualities that are unique to the company. Teamwork is an important skill to have in any position, and the Walt Disney Company values teamwork. You can as well provide more information about yourself, including your work experience. If you want to shine when answering Disney interview questions, you need to show that you can help keep the magic alive. The session was one of the best things to have happened during my job search and interview preparation.Natalie helped me feel calm and confident. If not, discuss your willingness to learn, as that shows enthusiasm. The Walt Disney Company, Looking for thoughts about moving from disney to warner/discovery.. moving from studio finance to studio finance integrated with content planning The Walt Disney Company on one hand disney is undergoing another reorg and on the other hand warner and discovery are in the midst of consolidating and future seems uncertain. As an artificial being, his undeniable benefits include: .display-none{display:none}.mobile-svg .st1{fill:#dcebee}.mobile-svg .st1,.mobile-svg .st2{display:inline}.mobile-svg .st3{fill:none;stroke:#10109b;stroke-width:5;stroke-linecap:round;stroke-linejoin:round}.mobile-svg .st4{fill:#10109b}.mobile-svg .st5{fill:#00c9ff}.mobile-svg .st6{fill:#fff}.mobile-svg .st7,.mobile-svg .st8{fill:none}.mobile-svg .st8{stroke:#10109b;stroke-width:3;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10}.mobile-svg .st10,.mobile-svg .st9{display:inline}.mobile-svg .st9{opacity:.2;enable-background:new;fill:#79521e}.mobile-svg .st10{fill:#f0eae1}.st11{opacity:.3;enable-background:new}.mobile-svg .st11,.mobile-svg .st12{display:inline;fill:#d5b894}.mobile-svg .st13,.mobile-svg .st14,.mobile-svg .st15{display:inline;fill:#79521e}.mobile-svg .st14,.mobile-svg .st15{fill:#9b9b9b}.mobile-svg .st15{fill:#fff}. Disney aims to entertain, inform, and inspire people through its iconic characters, brands, and technologies. Youll get highly relevant, engaging answers that will help you stand out, increasing the odds that youll advance through the hiring process. This question gives you a good opportunity to showcase your Key Selling Points (e.g. Nous sommes dsols pour la gne occasionne. Common stages of the interview process at Walt Disney Company according to 42 Glassdoor interviews include: One-on-One Interview: 19.67%. Disney features a very sizable amount of jobs and careers for qualified applicants, but here are a couple of the roles that are frequently sought for: Social media content producer: This employee works closely with the digital content manager and digital content assistant to make and perform social/digital content strategies that drive audience reach metrics, video views, and engagement. AThey want to know why you think the accomplishment you chose is your greatest, to give them an idea of what you think is important, BThey want to hear a specific example of your work to see if your problem solving skills fit in with the issues and problems their company might be experiencing, CThey want to know if you are a great multitasker who can get 10 different things done by the end of the day, no matter how long you have to stay at work to complete it all.