Sincerely, Jean-Marc Ma-Poon. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Warmest regards, Christian Jaquier. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Not quite a 5 star hotel ,but still a lot to recommend it. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Own or manage this property? The hotel is fabulous in many ways. There are plenty of toys, activities, anything that you can think about. Going to breakfast half an hour before they close is too late for some dishes? Some simply dont listen. See more questions & answers about this hotel from the Tripadvisor community. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. beach is very nice. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. A manager for example. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. From the waiting staff, the bar, the beach all done with a smile. Thanks to Pamela at Tides and the Main . Eventually i don't regret spending my birthday there. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Pointe de Flacq, 41602 Belle Mare, Mauritius - Great location - show map After booking, all of the property's details, including telephone and address, are provided in your booking confirmation and your account. The sea temperature is one of the best I've experienced. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. His customer service is excellent and his kindness is beyond expected. We are glad to hear that you discovered the water activities with enthusiasm. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Is parking available at Long Beach Mauritius? A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. Bedspread and decorative pillows were saved. Please see our partners for more details. Looking forward welcoming you back very soon. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). We look forward welcoming you back very soon. What food & drink options are available at Long Beach Mauritius? Read more Real stays. We stayed in a family suite which was beautiful and well proportioned to give us all plenty of space. What are some restaurants close to Long Beach Mauritius? Maybe at least this here reaches the management. I do hope that we may welcome you back in the future for a better experience. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. We look forward welcoming you back very soon. Our team checks each review posted on the site disputed by our community as not meeting our. This is the version of our website addressed to speakers of English in the United States. There are plenty of toys, activities, anything that you can think about. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Golf Unforgettable is the only word to describe around of golf on the course at Paradis Hotel. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. The team led by Christian could not do enough for us. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. Long Beach Mauritius, Belle Mare: 5,782 Hotel Reviews, 7,650 traveller photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. It's simply the little things that make the subtle difference. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. We look forward welcoming you back very soon. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,523 traveller reviews, 7,341 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. We recommend calling ahead to confirm details. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. No pressure! These above mentioned concerns were raised to the Management for actions to be taken. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Fantastic food and very friendly staff. more. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,637 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews I guess it was reserved for someone else. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Our days at the Long Beach Mauritius were intense full of, Dear Guests, Thank you for your Fantastic comments about your recent holiday at Long Beach Mauritius and the time spent to share them on Trip Advisor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. They bring you tea but no cups, etc. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. In response to your concerns, we regret that the service was not up to your expectation. It's the best experience ever and for sure will visit again. They have a great formula to cater for, Dear Francois, Many thanks for sharing your fantastic review concerning your recent stay at Longbeach Mauritius through Trip Advisor. Top room amenities include a minibar, air conditioning, and a flat screen TV. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. His customer service is excellent and his kindness is beyond expected. Yes, free parking is available to guests. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Does Long Beach Mauritius have airport transportation? There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. The hotel itself is beautiful in a spectacular setting. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. Yes, dry cleaning and laundry service are offered to guests. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Also the room does not look like in the pictures. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. Payments made by partners impact the order of prices displayed. 1 miles from property. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. The sea was really cool, and I learned how to fly sailing boats. Looking forward to welcome you back for another great moment. Anahita Golf course one of the best. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. Nice team at the restaurant Chopsticks! Dear Guests, Thank you for your Fantastic comments about your recent holiday at Longbeac h Mauritius and the time spent to share them on Trip Advisor. Maybe at least this here reaches the management. Really, do not miss your chance visiting this place. Everyone has space to play with kids without being over crafted by some others. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. Warmest regards, Christian Jaquier. May Allah bless him. You will love it as we did! What are some restaurants close to Long Beach Mauritius? Does Long Beach Mauritius have airport transportation? Special thanks and endlessly great greedings to the Team at the Pool, especially to Vanisha, Olivier, Mudoo, Ougesh, Ramesh, Nedesh, Mozanim, Vimi (so nice smile), Nitish, Lorenzo Shurveer and Boholan (the god). The hotel itself is beautiful in a spectacular setting. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Again taking the stress out of a difficult situation. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! He made sure that we enjoy the hotel at the maximum and we certainly did. We are glad to hear that you had an enjoyable stay with us. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. I sincerely hope to welcome you back amongst, whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. Bedspread and decorative pillows were saved. This is not how you treat guests. Cannot recommend this place enough! Looking forward welcoming you back very soon. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. The sea was really cool, and I learned how to fly sailing boats. Do not miss also to treat yourself well at the Spa. to many issues in the room.renovation required. Going to breakfast half an hour before they close is too late for some dishes? Tripadvisor performs checks on reviews. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. The Names of them are Vimal the Magic Rum Mixer, Oudaye, Toory, Koushal and Deevesh. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Does Long Beach Mauritius have airport transportation? We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. All the employees and service was so kind! Sincerely, Jean-Marc Ma-Poon, Great Stay, Great Hotel & facilities & Great Management Presence. beach is very nice. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. In response to your concerns, we regret that the service was not up to your expectation. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. Which room amenities are available at Long Beach Mauritius? Thank you for your enthusiasm towards our resort and service. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches.