(919) 861-8342 Pinpoint drivers of submarket momentum and individual asset forecasts with greater Log in. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. It's clunky. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Daily, transaction-based visibility into your portfolio and your competitive market. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Easily access the industrys most accurate and reliable rent and occupancy data. Get Started Now Terms of Use Privacy Policy This one makes me want to go back to writing checks. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. But as soon as I went to another page it was lost, and unretrievable. We experienced unexpected slowness in the application during this time. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. Get Started Now Terms of Use Privacy Policy Easily access the industrys most accurate and reliable rent and occupancy data. Fairfield Properties online rent pay portal allows residents to pay rent online. Maximize your asset value by optimizing rents while consistently reducing vacancies. You pretty much have to use it if your landlord decides to. I really hate this app. It gives everyone a way to engage as a community. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. Notice message Please check your email to reset your password.. Email: Password: Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. For more information, see the developers privacy policy. Log in Terms of Use Privacy Policy Proven to outperform the market 2-5% in every market cycle. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. Login. Login Use your ActiveBuilding login information Enter your email Log in New Resident? It doesn't really make things any easier for me at all. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. Login. Your team definitely has their priorities straight. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? This app may share these data types with third parties, Personal info, Financial info and 5 others. Get Started Now Terms of Use Privacy Policy Half the time the app won't render and I have to restart it. Pinpoint drivers of submarket momentum and individual asset forecasts with greater ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. The developer provided this information and may update it over time. We were very excited to talk about the new ActiveBuilding at RealWorld.. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. Log in. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. I only open the app the pay rent, and its always something I approach with trepidation. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. Infrequent/Mild Medical/Treatment Information. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. ActiveBuilding puts everything in your community at your fingertips. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. We want to make it dynamic and guide users to the information and services they need.. If I had an alternative way to do so, this app would exit my phone immediately. granularity and accuracy. Renter Background, Creditor Screening Issues, COVID-19 It was snappy, responsive, and logging in took less than a few seconds. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. On my smartphone I was offered a coupon to allow payments at participating stores. Active Building. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Data privacy and security practices may vary based on your use, region, and age. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Ill have to try again later. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. Have an immediate question about our products or services? Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. I hope they change it soon. Thank you!Original Response: Thank you for your feedback. 78% of residents prefer to pay online. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Get Started Now Terms of Use Privacy Policy Login Use your ActiveBuilding login information Enter your email Log in New Resident? The app was working fine before the unnecessary visual refresh. Copyright 2023 Apple Inc. All rights reserved. They can even set up reoccurring payments or split the cost with roommates! Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. granularity and accuracy. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Plus, staff can share news with all residents at once or send important information to only specific interest groups. Get Started Now Terms of Use Privacy Policy Use your ActiveBuilding login information. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. You will see an updated app icon, new colors, and a cleaner login screen. 403 Wolf Creek Cir, Raleigh, NC 27606. Community Connection & Engagement It gives everyone a way to engage as a community. Get Started Now Terms of Use Privacy Policy New Resident? Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? Developer responded to review, appreciate the dedication to their user base. And the convenience doesnt stop there. Enter your email. 403 West. Griffis Westminster Center. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! The interface reminds me of first generation mobile websites. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. 6969 W 90th Ave, Westminster, CO 80021. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. Get Started Now Terms of Use Privacy Policy Enter your email. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Easily access the industrys most accurate and reliable rent and occupancy data. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Upon opening the app, I have to wait 30 seconds just to reach the main menu. Thank you! Login Use your ActiveBuilding login information Enter your email Log in New Resident? RealPage Market Analytics delivers true performance data no one else has. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. Sometimes this wont work at all. It's also likely to take a few tries to get in. RealPage Analytics delivers the most accurate apartment data, trends and industry news. App responsiveness is very important to us because we know how frustrating it is to you to use. Log in. Package delivery is the secondamenity residents are interested in after fitness centers. If you open a forum post and then back out, you're starting from the top again. Resources, ActiveBuilding Resident Portal for Multifamily Properties. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Maximize your asset value by optimizing rents while consistently reducing vacancies. Daily, transaction-based visibility into your portfolio and your competitive market. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Renter Background, Creditor Screening Issues, COVID-19 Login Use your ActiveBuilding login information Enter your email Log in New Resident? ActiveBuilding puts everything in your community at your fingertips. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. It never remembers me or attempts a biometric login. Use your ActiveBuilding login information. This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. Absolutely awful to use. Had to do a lot of changes so the app would accept the input(s). Proven to outperform the market 2-5% in every market cycle. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. It also makes moving in easy. If you try to view pictures on a post, the window just crashes. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. granularity and accuracy. Login. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Get Started Now Terms of Use Privacy Policy Everyone is right, this is not intuitive and a pain in the neck. Resources, LeaseLabs Unfortunately, the app is still extremely frustrating to use. ActiveBuilding puts everything in your community at your fingertips. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. Maximize your asset value by optimizing rents while consistently reducing vacancies. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. It is so slow, and they changed where the contact info is for emergency maintenance. Use your ActiveBuilding login information. Community Rewards is really that.. Proven to outperform the market 2-5% in every market cycle. There is no immediate change to either staff or resident day-to-day use. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Update: This type of review with specific examples is extremely helpful to us. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. RealPage Market Analytics delivers true performance data no one else has. Enter your email. Fantastic. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. Get Started Now Terms of Use Privacy Policy We will look into this further. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Can't get it on this laptop either. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login.