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This was also remarked on by other day guests. Very disappointed as have used the spa several times before. The engineering team continue to work tirelessly to keep all areas open and warm but we cannot hide the fact we have had some challenges. Upon arrival at the venue, there is no doubting how beautiful and grand it is. They also have been offered 4 hours of use of facilities but seeing that they live over 2 hours each way not cost effective. You will also find everything you need to connect with the outside world, plus a TV, hairdryer and tea and coffee. I was violently sick that night, couldn't go to work the next day, and know that damage done can take months to repair. This was also remarked on by other day guests. Enjoy luxury spa breaks & pamper days at Ragdale Hall Spa; an award winning spa set within the stunning Leicestershire countryside. Afterwards she left me to get dressed & told me to keep rehydrated, but didnt give me a drink, then took me into corridor & pointed me in direction of waiting area & said I could sit & wait for my friend, again given no drink. Ragdale Village IRRESPONSIBLE with food allergy, would not acknowledge mistake. Got changed & had a quick session in the gym, then went to a Groovelates class which was great. We ended up calling someone over. Ragdale Hall Spa 3.7 . Checked in got changed and headed to the pool which was fine although the no footwear policy is strange surely thats a health and safety hazard? We wont be booking again. fishy, but I can cope with that. Here at Ragdale Hall Spa, our dedicated team of 520+ employees, stretching across 25 departments, are those who make our exceptional reputation possible. Ragsdale/Mendenhall offers many of the features of a sterotypical traditional college residence hall: warm wooden parlors and long hallways of bedrooms. Thank you to everyone. We were so excited, thinking that for almost 500 a night we would be met with brilliant facilities and a fantastic stay. Beautiful gardens, outstanding service, and impeccable food. This shouldve been a sign of the poor service and standards that would follow at the spa. I last visited around 6 years ago and it was beautiful! History. Cleanliness 4.7. Ragdale Hall Spa: Standards have slipped!! Simply Perfect Writing this on my second night of a 2 night stay and cannot wait to come back! Sort by: relevance - date. Absolutely disgusting!!!!! The Star Inn 1744: all very good apart from hot water in the morning - See 274 traveler reviews, 58 candid photos, and great deals for The Star Inn 1744 at Tripadvisor. About Us. Well take care of everything mouth-watering meals, indulgent treatments and peaceful pools so you can make the most of your time here. We fully understand to enjoy Spa facilities, temperatures have to be at correct levels and although energy costs are obviously expensive, we have accepted them as a cost of doing business which we simply have to absorb. I wanted a simple single room to save money and they dont have many. Conveniently located restaurants include Hammer and Pincers, Six Hills Cafe' Bakery & Pizzeria, and Blacksmiths Arms. They also have been offered 4 hours of use of facilities but seeing that they live over 2 hours each way not cost effective. Ruth especially is a friendly and familiar face. Ragdale need to assess what they are charging for the level of rooms and facilities offered and do some kind of bench-marking exercise, there are some fantastic spas in the midlands that offer much better facilities and rooms. Please Ragdale make these standards very clear on arrival and ask staff to be on the lookout. Cleanliness. Absolutely disgusting!!!!! It was some of the poorest food Ive ever eaten in a restaurant. I did address this with a member of staff who replied the temperature had recently been . Own or manage this property? At that time it was known as Rakedale Hall. I have noted your comments on service with our restaurants and bars and want to assure you we continue to give energy to getting the service in these areas correct. No side plates either? The service in the restaurant and verandah bar is hopeless now - we just felt ignored/ neglected - have a think about what you can do with less staff ( as you have less!) Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. June 24, 2022 . Ragdale Hall has won a steady stream of awards over the last ten years, many of which have been voted for by previous guests and readers of leading publications. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort.Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. Overflowing towel bins and used face masks also left on the side. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. Room types may vary. The changing rooms were cramped with bright lights, it was like changing in the local gym. With reference to water temperatures, we continue to manage, and rest assured we give much energy to ensuring the Spa is at the correct temperatures. Changed into robe & went for lunch, which was delicious, dining room smelt. . Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Offer based on sharing a Luxury Twin/Double/Triple Room for two nights. Once you have booked your spa day or spa break, contact treatments advice on 01664 433043 to discuss additional treatments. 4.5 1,975 reviews. The staff looked stressed, overworked, and scruffy with their shirts hanging out. Will never come back and will encourage people not to go here. This cost me 167 and two additional treatments cost 95. We were delighted to experience a five star break . We only knew when we went to use it, to find it was drained with buckets and equipment left in it. A bit of constructive criticism here.This was a let down as our last years spa day was to Aqua Sana & they take you to a lounging area & make you a cup of camomile tea after your massage & lie you under a blanket on a lounger, here I felt abandoned & they were onto next body immediately. Lots of young people learning on the go from some of the more experienced staff. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The water temperature is much cooler than Ive ever known in a spa. The floor in the Thoughts room was dirty. I appreciate how frustrating it must have been trying to and failing to make contact with the Hall prior to your visit and we failed to reaffirm your faith after that point. We dont always get everything perfect but we work exceptionally hard to give every single guest that arrives at the Hall a memorable experience.Thanks again for posting. Visited Ragdale for the first time with my best friend. Ragdale is special, I place you can truly relax. Melton Mowbray They did not acknowledge or apologise, or try to find out how this happened, for the future safety of guests. July 7. Our treatment was the aqua bed message which was actually really good. My anxiety levels have been Sky high since covid but they were very understanding and I cant fault the help they gave me. I will go to Aqua Sana again or try some of the other places in the local area! This was acceptable to me.I wrote to him on 1 October thanking him & saying that as I had quite a long way to travel would it be possible to combine his goodwill gesture with a further couple of nights stay which of course I would pay for. #3 of 5 hotels in Melton Mowbray. Seconds, minutes, hours, days, gone before we can even count them. . I also said that I would like some treatments & wondered what would be available. Accommodation. See more questions & answers about this hotel from the Tripadvisor community. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. Ragdale did not reply to any of my emails and phone calls about this serious blunder. I dont feel its really appropriate during any kind of spa experience, least of all one charging top price. Its expensive all round though so good luck getting back to normal and coping with energy costs ! On arrival we were met by a lovely man given coffee, and a guided tour by a therapist, the place looks lovely. Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. I have been a few times before and also previously been a country club member, I'm so pleased to say that Ragdale is as fantastic as ever.I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance.Ragdale is special, I place you can truly relax. We decided to take the room with a pinch of salt and tru to enjoy the stay. more. We were shown to a table where the waitress walked off with not a word or explanation of anything! We changed into our robes which were described as fluffy on the website but were old, scratchy and a bit gross.We went to see the spa, it felt crowded with people and not relaxing at all! Ragdale Hall jobs. Upon arrival at the venue, there is no doubting how beautiful and grand it is. By continuing to use our site, you accept our use of cookies which is detailed in our privacy policy. It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. Apply to Part Time jobs now hiring in Wartnaby on Indeed.com, the worlds largest job site. Danced & stretched to great 80s music, with a nice young instructor. This has got to be the worst spa I have ever been to. Each of our soothing pools and treatments are designed to help you unwind and feel at ease, so you can rest and reset your body and mind. Beautiful gardens and house. The therapist gave a fab massage. They have lots of time time to email when recruiting visitors () but not when they have made a mistake. Lovely. The therapist gave a fab massage. Howard Van Doren Shaw. I will of course be forwarding my comments to Ragdale but feel that just keeping quiet will not drive the standards back up and people have a right to know that Ragdale certainly is nowhere near the standard it once was, and can't continue to rely solely on its name and previous reputation.Interesting to note- other disappointed reviews lately. Services and facilities may change at any time in line with Covid-19 guidelines. Visited Ragdale for the first time with my best friend. Applications are juried annually by the Ragdale Curatorial Board. Beyond the wonderful spa facilities, Ragdale Hall offers 90 comfortable and well-appointed guest rooms to accommodate singles, couples and groups. Lovely helpful staff. Everyone is entitled to an opinion but some of the latest are ridiculous. Big call out to Jordyn - waitress in training on her 3rd night - she was great. Our Adapted Bedroom (Room 59) has been designed with wheelchair users in mind offering plenty of space to unwind, with an accessible wet-room shower and adaptations, such as handrails and pull cords. 2. The pool area air temperature was a lot cooler than I had ever known it. Thank you for posting your feedback, it has been shared with the Executive Chef and Food and Beverage Manager. I've been to Ragdale Hall a few times now for various occasions: my mum's birthday, my own birthday, as a romantic weekend with my partner, and as a girls' weekend with a few female friends. We felt totally cheated for what we paid, and its criminal that Ragdale are charging so much for the outdated facilities, poor accomodation and revolting food. Review of Ragdale Hall Spa. No flannels next to the ice water for face so couldnt use. I will certainly be back! We had a few spa treatments and again, super lovely staff and a really relaxing experience. Till next time. Lamb, pork loin and beef delicious, with proper vegetables . Which popular attractions are close to Ragdale Hall Spa? It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. People like us will simply just go else where. Food was good, and had a wonderful day..will I return? I'm writing this on the last day of my 3 day/2 night stay in November. Couldnt find a cup or a glass to use the water fountain, waited 10 mins & then my friend reappeared, as she had been taken to a cafe in the other direction after her massage & we had to find each other.. again she was not offered a drink. We know the best moments become memories, and these last forever. The windows were open when I arrived & I opened them even further but still the smell persisted. Bed was comfy and I slept well on my 2 night break. This is the version of our website addressed to speakers of English in the United States. Changing rooms are filthy, door hooks hanging off. 183 open jobs for Ms excel in Grantham. You got altered times for your meals, planned around any treatments. To conclude, the day was disappointing on many levels. As a new first year student, you are guaranteed an offer of University-managed accommodation if you apply before 1 September in the year that you start your degree. Ragdale Hall Spa (21) Post your resume and find your next job on Indeed! There are similar hotels available. Gorgeous ragdale but some obvious challenges. I would like to state that the senior leadership team and the board of Ragdale very carefully consider the impact of all changes on our loyal, longstanding guest prior to implementing.With reference to water temperatures, I can state the Hall has not reduced the operating temperatures of pools or heat rooms. Thank you for the kind words. An oil diffuser which had been placed in the room did not mask the smell. Both pools were also cooler than usual and the jacuzzi failed to impress as it was lukewarm. Everyone is entitled to an opinion but some of the latest are ridiculous. kyger funeral home in harrisonburg, va; meikakuna whiskey review Suites include a sumptuous lounge space and a separate bedroom area. The present can never really be measured, but it can be valued. Highly recommended. Unfortunately the food was poor again, no option for a normal fry up or breakfast. Thank you for sharing your views and offering a balanced review of your visit to the Hall. Blood on the toilet floor. I chose soup to start, which came with no bread (previously you were offered little rollsI attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. However other aspects of my day badly let down the experience. 100% recommend, will continue to return. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. Plus everything else you would expect from a Ragdale room, for ultimate relaxation. I just love this place and am already planning my next visit. Melton Mowbray (20) Company. You can bring your own robe. No orange. Thank you for taking the time to post your review. You can also meet the GH team at our reader . Service. First spa break since before covid and had some vouchers to use up before they ran out. Tripadvisor performs checks on reviews. Put me off and instantly got out! The day my daughter was due to go she ended up in A&E. This was acceptable to me.I wrote to him on 1 October thanking him & saying that as I had quite a long way to travel would it be possible to combine his goodwill gesture with a further couple of nights stay which of course I would pay for. The weather was awful, wet, cold and windy during our stay but it made no difference at all. I dont want to hear staff banter or any grumbles around the various. Hotels near Asfordby Carp Pools & Storage. We're delighted to share that GH reader favourite Ragdale Hall Spa is taking bookings for 2023. We went up to the roof top pool which was so nice as we got in. They turn up in their coats and just stand around you. The food was poor and the service was worse. Will stick to our usual spa in future. The pool area air temperature was a lot cooler than I had ever known it. as standards have generally slipped but Ragdale continues to charge top prices. The pool area air temperature was a lot cooler than I had ever known it. We didnt even get our dessert as it took so long we left. The view of the pool, garden and thermal spa was better than expected. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault. View all. Changing rooms are filthy, door hooks hanging off. The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. I have been coming to Ragdale most years since 2006; approximately 19 visits.On entering my room ( Room 7 ) I was met with a very strong chemically" smell which was most unpleasant. A moment doesnt always need to be fleeting. I can recommend the cocktails inSimply PerfectI'm writing this on the last day of my 3 day/2 night stay in November. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault. Candle pool was delightful. . Food is healthy and fulfilling, not to mention being incredibly tasty. Themed Residencies: Themed Residency Awards, 6-day residencies for groups of up to 16 people awarded per year (up to 6 awarded per year). I instantly thought Id be rebooking, however, after the visit, this is no longer the case. Enquiries: 01664 434831; Reservations: 01664 433000; Mon-Fri 9am-5:30pm Sat 9am-5pm Sun 10am-4pm; Treatments: 01664 433043; Search. I will be back! Then for main course i had tofu which was meant to have an orange sauce, it was dry and tasteless.My partner had the orange duck, again no flavour, dry and tough. Blood on the toilet floor. No flannels next to the ice water for face so couldnt use. If you have any concerns, please email us. Anyway still feel that they could have enjoyed somewhere else for longer for that price, hard lesson learnt. The candlelit pool was cold, so much so I actually got out. I am pleased to read you thoroughly enjoyed your facial. I last visited around 6 years ago and it was beautiful! Yes, free parking is available to guests. The windows were open when I arrived & I opened them even further but still the smell persisted. I want to categorically state that the Hall has not turned down the temperatures of our pools. It permeated the whole of the room & the bathroom. Is parking available at Ragdale Hall Spa? I have been visiting Ragdale for 20 years and felt I had to write a fair review. AimeeB159. We then went for lunch, we were seated and our order was taken. This one-night break is perfect, Make a spa break even more special with a Ragdale Hall Spa voucher, Treat a loved one to this luxurious hand cream trio from Ragdale Hall, Bring the magic of Ragdale home with our gorgeous range of Ragdale gifts, Ragdale Hall Spa I will certainly be back!More. I was very much looking forward to my visit to Ragdale however I was quite disappointed The pools, which I use most of the time were not very warm. I instantly thought Id be rebooking, however, after the visit, this is no longer the case. I struggled on the phone but emailed them to get some available dates that I then called and booked. I sincerely apologise for the lack of response. It was not resolved and we had to ask that we just be seated anywhere, we were hungry and it was getting ridiculous. This is the version of our website addressed to speakers of English in the United States. As a gesture of goodwill & considering my previous patronage he offered me a one-night stay at the Hall as his guest. If the system detects something that potentially contradicts our. The cocktails in there were nice and so was the service, if a little slow.Then we went to dinner, which was absolutely dreadful. Glad to get back to my warm car on the way home I will not be returning anytime soon. Leicester +1 location. With reference to visitors coming in and out of the Spa, I am aware that the Hall hosted an open day for new employees over the weekend of 14th and 15th of January and this may have increased footfall. Thank you! What food & drink options are available at Ragdale Hall Spa? Got changed into dry underwear & went for our relax & revive treatment. I did address this with a member of staff who replied the temperature had recently been turned up!!!!! Ragdale is a very special place that is always developing and investing. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Then went and had a swim in the lovely pool & went in all the Thermal spa, which is all perfect. Service 4.6. This stay is worth 150-200 a night with the treatment, and food. Cancer care trained. It is correct that several prices have had to increase and package content has been tweaked. Tripadvisor performs checks on reviews. The spa has quite a cult following; you'll find good quality, well-priced treatments delivered by people who really know their stuff. (I was shivering at one point). The phone was left unanswered and emails ignored. I have been coming to Ragdale most years since 2006; approximately 19 visits.On entering my room ( Room 7 ) I was met with a very strong chemically" smell which was most unpleasant. There are some 1 star reviews on Ragdale. The buffet was ok, but I've known the selection a lot better on previous visits. . The worst part of the meal was the staff clearing and clattering and cleaning down all the tables around us ready for (evening service I presume) and dropping things all over the floor!!! We booked a 2 night, midweek stay in November 2022. The original hall was built in 1785 in the late Georgian period by Robert Shirley, 6th Earl Ferrers, and was made of timber. free from distraction, with live/work studios and unmatched staff support. Leicestershire fishy, but I can cope with that. We definitely wont be back. The thermal spa section is cold walking around. I attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. This has got to be the worst spa I have ever been to. Ragdale Hall Spa This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We ended up calling someone over. Food was good, and had a wonderful day..will I return? Please see our partners for more details. Would 100% recommend one of the best spas weve visited. Location. We then went for lunch, we were seated and our order was taken. Overall the spa is lovely, the hotel is old & traditional in style, like living in a stately home. You will also find everything you need to connect with the outside world, plus a TV, hairdryer and tea and coffee. The outside of the building was pretty but inside very cheap looking and dated. I decided to buy 2 of my children and there other halves Vouchers for Christmas so they could experience the relaxation and sheer enjoyment of Ragdale for 2 days. I gave some dates in November & December when I was free.To date I have not had any response to this email - not even the courtesy of an acknowledgement.How Ragdale has declined in standards over the last few years which I think is borne out by a number of other reviews.I would say that on my arrival in September the porter & reception staff were very welcoming. Positives, the robes were comfy and the rooftop pool was lovely. Ragdale Hall Spa: A heavenly retreat - See 1,976 traveller reviews, 884 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor. SIMPLE ROOMS Our cosiest single (shower only) or twin rooms come with an en-suite but more. Value 4.1. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Review of Ragdale Hall Spa. Food delicious as always - thank you for making the menu so vegan friendly. We have the most extensive spa facilities anywhere in the UK including six pools, all available at no extra cost. We went up to the roof top pool which was so nice as we got in. This is a place of relaxation and switching off. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. This cost me 167 and two additional treatments cost 95. If you have any concerns, please email us. I did a few relaxation classes and a couple in the exercise pool. However a couple of niggles 1. as standards have generally slipped but Ragdale continues to charge top prices. Dont book if there is any chance you might need to cancel, Daughter and boyfriend came for a midweek treat, Over 1121 they had problems with her nails being done and chipped so re done but then couldn't use the spa as nails weren't dry, then chipped again.