payactiv complaints

American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! Like I said, I do want to thank him again for this. Read 4 more reviews about Payactiv Inc. LM. Get what youve already earned, right now, to pay bills or buy what you need. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Learn how its rewards program works and see if the card is right for you. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. :). Thats the fee a merchant pays us with every card transaction. banks. We'd like to turn this around and resolve your issue ASAP. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. Hi Elizabeth,Thank you for taking the time to write a review about your experience. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. There are no fees or interest charges associated with your payday cash advance. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. Have a blessed day. We'd like to turn this around and resolve your issue ASAP. Hi Loretta,We're glad that we could help you resolve your issue. PayActiv is not a credit card or a payday loan company. We always try our best to do our job well, and your kind words make it all worthwhile. Confirm details with the provider you're interested in before making a decision. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! Hi Connor,Thank you for taking the time to write a review about your experience. We'd like to turn this around and resolve your issue ASAP. Have a blessed day. 2023 Payactiv, Inc. All Rights Reserved. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. LoanPro. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. All five stars is for Ned not this company.I've been having an issue since Feb 10. Here are 8 tips for writing great reviews. Hi Clechelle,We sincerely apologize for your negative experience. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. In the Business to Business Service category. Otherwise, you could pay as much as $5 per month. I need gas and my refill of my stroke meds payactive would not updated my hours. The app is high-rated on the App Store and Google Play store. Always & foreithe best! You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. 243 total. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. 2023 Trustpilot, Inc. All rights reserved. Have a blessed day. 1 Standard rates for data and messaging may apply from your wireless provider. Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. It takes a holistic approach to improving financial wellness and employee satisfaction. Workers don't need permission to access earnings prior to payday. When comparing offers or services, verify relevant information with the institution or provider's site. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Davis M has saved the day once again! Mr. Davis worked very hard to help me and work with his supervisor. This company offers employers and their employees the opportunity to access their earned wages before payday. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. he is a great agent and payactiv needs to give the man a raise cause he is awesome. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. category to category depending on what consumers want from varying products and Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Carefully review your finances and the loan cost to make sure it fits your budget. Learn more about Apollo.io Create a free account No credit card. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Thank Yall So Much Kudos to the whole entire Payactv team! Payactiv is a life saver! This makes it one of the few cash advance providers that doesnt require a bank account. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. One of our representatives will be reaching out to you shortly to assist you. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. Thank you Grace!!! It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. 5000+ G2 reviews. Please try again later. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). EWA has not worked for a while. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. I appreciate her help please give her a raise . :). Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? I have been using payactiv for almost 3 years now and they never get my hours worked right. PayActiv. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. Money is available immediately. The . . Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Their support team provides on-site implementation and training where required. . Hi Angelica,We sincerely apologize for your negative experience. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. I was extremely frustrated before calling and speaking with Ava. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. We'd like to turn this around and resolve your issue ASAP. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. We always try our best to do our job well and your kind words make it all worthwhile. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Have a wonderful day ahead! Founded in null . Stay away from this bank. They don't care at all.. don't use payactive..please don't. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. Find out how we combat fake reviews. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. This is the absolute worst app!! Hi Geraldine,We sincerely apologize for the inconvenience. Payactiv SDS-IT. Have a blessed day. This site may be compensated through third party advertisers. Customer service is rude!! He was kind and patient with me and was able to fix my paycor app issue within minutes. Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Otherwise, read on! But options are limited if your employer isnt enrolled with Payactiv. Hi there,We sincerely apologize for your negative experience. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. Ray M. made it so easy to get set up where i can have access to my wages. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. To many glitches, and its a nightmare having to deal with customer service! Devin picked up my case n made Mr a promise it woukd be resolved in a day. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Thank you again! Sign up for our daily newsletter for the latest financial news and trending topics. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! If your employer offers EWA, all fees to access your earned wages are less than $3. These offers do not represent all deposit accounts available. They tell ya they cant do anything to contact the merchant. We always try our best to do our job well, and your kind words make it all worthwhile. Have a blessed day. Most people could download and use the app without technical issues. Funds accessed using Payactiv will show as a deduction on your next paycheck. Image: Woman on the street looking at her mobile phone. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. We always try our best to do our job well, and your kind words make it all worthwhile. Literally the best agent ever! Credit Karma is a registered trademark of Credit Karma, LLC. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Have a blessed day. Thank you!! We always try our best to do our job well and your kind words make it all worthwhile. Have a blessed day. If there's anything you need in the future, we're here 24/7. Be sure to include your Employer's name, Employee ID, and Mobile number. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Hi Victor,We sincerely apologize for your negative experience. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Daily pay is a really good app way better then this crap they call an app. We use dedicated people and clever technology to safeguard our platform. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. He knows how to do his job and seems to care about it and the customers he's helping. payactiv.com Review - Scam Detector. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We always try our best to do our job well, and your kind words make it all worthwhile. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. In terms of security, no app is 100% secure. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. Was never asked what the issue was. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. We may receive payment from our affiliates for featured placement of their products or services. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. Fixed my problem, no hesitation! Heres how Payactiv compares to Earnin, another popular cash advance app. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Ned is the highlight of this company compared to the 25+ agents I've spoken too. Have a blessed day. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. Anna earned an Expert Contributor in Finance badge from review site Best Company in 2020. Hi Shelly,Thank you for taking the time to write a review about your experience. Have a blessed day. He deserves a huge raise. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv View our transaction pricing details. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. Find out how we combat fake reviews. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. She was very polite and kind. It has been a week. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Payactiv uses time and attendance data to provide earned wage access to employees. We're available 24/7/365. New York, NY, 10016. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Hi there,Thank you for taking the time to write a review about your experience. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Payactiv costs nothing to the employer. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. :), I cannot say enough about Devon and Grace. Latest Reviews. 2023 Trustpilot, Inc. All rights reserved. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. How do businesses offer Payactiv to their employees? We hope to find a solution that makes you smile. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. We'll do everything we can to make sure we do better in the future. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. Thank you Mr. Davis. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Information technology & services. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. All Right Reserved. Here are 8 tips for writing great reviews. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Talk with a financial professional if you're not sure. 2023 Payactiv, Inc. All Rights Reserved. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. In the Business to Business Service category. One of our representatives will be reaching out to you shortly to assist you. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Prevention Platform. Learn more at www.payactiv.com. Our team will be in touch ASAP. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. lawanda moore. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Get the money you worked for today, to spend on what matters to you. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Have a blessed day. :). There are no monthly maintenance fees to have a PayActiv account and no activation fees. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Grace made sure it happened n it is now resolved. Horrible business and customer service. Advice to Management Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Faster access to your money. He was so helpful and I appreciate him so much. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. information service that aims to provide you with information to help you make better decisions. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Be sure to include your Employer's name, Employee ID, and Mobile number. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Payactiv pay advance app isn't available on Finder right now. In terms of security, no app is 100% secure. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. 1 Standard rates for data and messaging may apply from your wireless provider. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. Have up to $250 automatically deposited into your account for a $9.99 membership fee. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. Thanks for signing up, we send our newsletter every Tuesday and Thursday! Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. We believe that building a financial technology business requires more than great technology and amazing design. I hate my job use this company. Or if I brought up my case number, they would stop replying and end the chat/call. Articulate , very informative , and patient. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Over 3 million HR leaders trust our advice. To resolve your issue, we need your account details. :), Zachery Marshall has amazing customer service! :). & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. We may also receive compensation if you click on certain links posted on our site. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. Get connected with multiple lenders you might qualify with even if you have bad credit. Editorial Note: This content is not provided by PayActive, Empower or Dave. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. LoanPro is a core lending software which specializes in the servicing of loans. Hi Amy,We sincerely apologize for the inconvenience. This product doesn't have any reviews yet. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Hi Hadar,We sincerely apologize for the inconvenience. Have a blessed day. Davis M was very helpful. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. David m helped me out when I needed it! I always have a problem and no one can fix it. Select your state to see the options available to you. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and.