panda express shift leader test panda express shift leader test

This is a good starting place. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Assure the interviewer that you see a longer-term fit with Panda Express. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . Overtime may be required during peak business hours. Is the overall food/ingredient quality better than their top competitors? Shift Leader - 2123. A good leader takes the initiative, listens and communicates well with others. Flashcards. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Do you pause to evaluate what happened, make adjustments, and try again? Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. Free meals while working at Panda You can improve this answer by talking about your rate of accuracy with cash handling and deposits. Dallas, TX 75261. A good follower is good at following directions and working hard to accomplish tasks. When answering, make sure to mention how much experience you have working with money and emphasize any relevant skills or certifications you may have. be impeccable with our worlds and actions. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. Supervise other associates to ensure the store is running smoothly and effectively . A part of being a diligent employee is to ensure that you are always on time and present when expected. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. When answering this question, it's important that you share a past example of your leadership experiences. Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. Free meals while working at Panda Average salary for Panda Express Shift Leader in Austin: $36,820. Learn. This meant that I needed to multitask between taking orders, delivering food and checking on customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. Well done. Flashcards. I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . If you have experience leading a team, describe what made you successful in that role. Both have great qualities. 401K with company match "If I could choose an aspect of training I would like to learn more about health and safety. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Will it help you hone specific skills or provide expertise in new areas? "I would like to see my experience in leadership grow over the next few years. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Interview and hire new employees.Review financial statements, sales and activity reports, other performance data to identify opportunities for cost reductions or service improvements.training and coaching associates making weekly schedule, store Inventory, labor planning and food orderingled and implement company's culture . My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. You can use your ability to explain complex processes and procedures to train new employees effectively. Shift Lead Qualifications. Learn. Panda Express Hourly (. Contact us here. Panda Express- Shift Leader. Panda Express Shift Lead Training. I am comfortable with these types of tasks. Example: I am an avid sports fan who loves spending time with my family. 12 no flies If you know of any industry-specific certifications required of you, be sure to address those in the discussion. ", "If I caught an employee stealing, I would report the incident immediately. General Manager 06/2011 to Present Panda Express - Clinton , ut. 4.guest reciept (6) I am unable to send or receive calls from my home or neighborhood. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". Demonstrate that you are confident and able to react swiftly when the need arises. Posted: February 28, 2023. Additionally, the company may offer bonuses or other incentives to employees based on performance. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. You can help them set goals by providing them with tools and resources to help them achieve their goals. standingeagle1. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. ", "It depends on the situation. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). - Is there anything from my background and experience that I can clarify for you? You can make your answer more memorable by being more specific. Module 1 Panda Express PIC Test. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. Share one or two examples of how youve excelled in similar environments in the past. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. NAF 3-Year Summer Internship @ UC Berkeley (2019-2021) Activity. Aug 2021 - Present1 year 8 months. Employees at Panda express pay a median salary around $24000 annually in the United States. When can the manager rely on you to be there? Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips. Here are five common Panda Express Shift Leader interview questions and answers. What is top of mind when it comes to filling this role? I can also provide references that would attest to my commitment.". 3 any reheated food is cooked at 165+ Pleasant, IN. This culture is precisely the one that I am looking to work in. I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. 2. safe count- safe wizard Written by professional interviewers with 62 answer examples and 31 community answer examples. I am able and willing to work overtime, and weekends as well. "Your customer service standards are one of the reasons I was so attracted to your company. Regarding Panda's culture and people using questions from the training evaluation set. I am a quick learner. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. Talk to the interviewer about the extent of your experience with terminations and discipline. 1. bank desposit daily . Workspace is restricted and employees are generally expected to remain standing for long periods of time. These positions include assistant manager, general manager, and district manager. Heres another example: I worked at a fast-food chain in my last job. 3.pic keys returned during turn over-transfer or termination This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. After you do your research on the company, write down some questions that came up for you. Great! . 9 employees wash hands for at least 20 seconds As a Shift Lead for our team, you will have the opportunity to embrace a central role . It can be as simple as a time you influenced your coworkers to act or respond in a certain way. Learn how this feature works. Walk the interviewer through your process when it comes to making quick decisions. This would be a great opportunity to use the STAR method. ", "Cleanliness is extremely important especially in this industry and in this time of Covid. 95 terms. Flashcards. Posted March 2, 2023 Lone Butte Chandler, AZ Apply Now Save this job. How do you manage the stressful times? Associate discounts for many brands. Search and apply to 50 job postings in the area across a variety of career fields. My boss put me into a server role with very little training. I am good at explaining how things work. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Here are three trends influencing how Panda Express Shift Leader employees work. Additionally, the company may offer bonuses or other incentives to employees based on performance. 3. integrity Pay Range: $17.50 - $26.00 / Hour *. You will gain valuable skills managing store operations and leading the team during the shift. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. Are there any courses I could take to better prepare, while you make your hiring decision? Skip to main content. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. . State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. Employees at panda express can earn $30000 annually in the United States. Test. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. Medical and Dental Insurance ", "I love to read in my free time and spend as much time as I can doing that. ", "Yes. ", "There are certain levels of stress in every job. ", "I would say about a 9. What do you enjoy about the culture, and how does it align with what you are seeking? The interviewer would like to know what attracts you to a role with Panda Express. Try to think of a time when you went above and beyond for a customer. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Shift Leader. ", "I can be a follower when necessary; however, I am naturally a leader at heart. Opportunities for growth into Management positions. * Associates not washing their hands in between tasks, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. Honestly, it wasn't anyone's fault, and I understand that sometimes the blame needs to land somewhere when corporate is looking for answers. 6.cctv working- check daily Apply for A Shift Leader jobs that are part time, remote, internships, junior and senior level. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. I then go into ", "I have taught myself to become much calmer with my first reactions when problems arise. Our date tracking prior to 2019 was not accurately kept. Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. Are Lomov and Natalia equally responsible for their arguments, or is one character more to blame? I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. Which part of the position has the steepest learning curve? 1 all food is cooked 165+ With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. 21 terms. The customer is not waiting long for their order. Be recognized as a world leader in people & development to be loved by our guests. The Panda Way. You can also use your ability to lead by example to show new employees how to do their job correctly. Panda Express Hiring Process does a background check on potential employees. The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. You will support in creating a vibrant and welcoming environment for our guests. They also offer sides, appetizers, desserts, and drinks. Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. Sign up. Speak about times in your career that your employers have relied on you. I guided new employees through the onboarding process as well as continued advanced training.". ADA Statement: Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) Match. Talk to the interviewer about your education and training and discuss any areas where you would like to expand your knowledge. Then tell the interviewer about your past related work experience. Panda Express Hourly (. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Sets found in the same folder. Have a second read of the job description and find theskills and experience required for the position. I knew the basics but was certainly not trained on the specifics of the role. Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. Maybe you have read case studies that you lean on in these instances. Medium: 3 sides 3 entrees, serves 18-22 Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". ", "I am happy to take any food safety courses that you recommend. Get insight into Cibolo Creek Test Well! The estimated base pay is $31,666 per year. . Shift Leader - 687. This can help you identify areas where your team members need additional training or support. 92 terms. The most recent was just a couple of years ago when we were serving BBQ at my current job. Consider talking about your approach to managing team performance and disciplining/terminating employees. 48 terms. favorite_border. If I could further my education in any way, I would choose to take courses in leadership and management. Healthy lifestyle, continuous learning, developing others, acknowledging others. In my current position, I am always the first to notice anything out of place or in disorder. Have you ever had to take on a task or a role that you felt was over your experience level? It is the largest Asian restaurant chain in the United States, with over 2,000 locations. I would be thrilled to build a lucrative career with Panda Express. 2036-West Division & State Hwy 15 PX, Saint Cloud, MINNESOTA, UNITED STATES, 2017 Panda Restaurant Group. And lastly, do you have internal candidates who are also interviewing for this position? Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. I will often get a group of employees together and work out a game plan on how to accomplish the goals. Be capable of always delivering exceptional results with high standards and great attitude. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. What Does an Automotive Service Manager Do? The interviewer wants to know if your reactions to problems reflect maturity and professionalism. ", "I would describe my customer service skills as consistent, positive, and energetic. Shift leaders at Panda Express have the opportunity to move up to higher-level positions within the company. We value diversity in all forms and know the strength it brings. Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. While I have only worked at Panda Express during my undergrad, the Shift Leader role helped me gain confidence, proactivity, and efficiency. You can also refer to any positive employment references. When it comes to complex problem solving, decisions are not always readily reached. "I do not believe in 'taking the fall' for people based on protecting them. Education and Experience: * Some high school. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. We offer our team members:** "I handle stress very well, and when you call my references, they will attest to this fact. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. Everyone handles the stress and disappointment of setbacks differently. marvelousbodine4097. Make sure to include the positive outcome. Morning Shift - Kitchen Help (2036) ", "I've had many years of customer service. ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. Being a good communicator is vital to working with others or leading a team well. TCI-M2 Concepts, J.V. hurray. 85 open jobs for Country manager in Penally. Workspace is restricted and employees are generally expected to remain standing for long periods of time. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. Delegating to subordinates also helps alleviate stress to a degree.". We value diversity in all forms and know the strength it brings. "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. Shift leaders must also understand the importance of data analytics in making informed decisions about staffing, menu items, promotions, and other aspects of running a successful business. - What is the company's primary goal for this position in the next 12 months? Prefer some Operations experience. 5. thru-put (keep going), donations, dt time, 3 day prep, ordering, osa, steam table, attitude, delegate, awareness, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Literature and Composition: Reading, Writing,Thinking, Carol Jago, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, AP Lang Unit 5 Progress Check MCQ Answers. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. Discuss with the interviewer how you typically cope with delays in the workplace. A great example of my honesty would be the written reference that I have from my most recent employer. . The restaurant is clean both inside and outside. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. ", "I have researched Panda Express a great deal, before coming in today. I appreciate your balanced approach to this question. Come to us in your pursuit of success. $26 to $36.40 Hourly. 8 1 working toilet Perhaps your computer crashes, and you realize you may have just lost all of your hard work. You're wanted here: Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . You can give the interview clearer insight by sharing specific aspects of business management you'd like to review again and how that additional training will benefit your location or team. I can be found reading anything from a 19th-century piece of British literature to the latest dystopian fantasy novel. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. Once my manager returned she was very pleased with the progress that I made, and I was promoted. "When a major problem arises, my first instinct is to take a step back and absorb what just happened. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Discuss how this position stands out to you over any others. I am good at listening and following directions, but I am also great with people and working as a team to solve problems. This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. Averages based on self-reported salaries.