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How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review That's just plain irresponsible and rude. The next best thing would be some sort of response just so I know you are aware of my issue. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. For example, pharmacy business hours are 8a-8p. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. They formed a company called "Eagle Grocery.". No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. All the time. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. They told me it was the best they could do and offered no solutions. Its unbelievably immoral and despicable! I would highly recommend shopping here. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Phone number +1 412 914 0830. Thank you. Poor quality produce for the price I did. Online order website shuts you down from making any changes long before the order is being shopped. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. are fuel perks now state secrets? That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. Giant Eagle Grocery Store Hours and Location info near Indianapolis. And bugs. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Phone number +1 724-942-2802. but 2. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. Their produce is always rotten. and come shop your damn groceries yourself and $#*! Leave a review. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. Everyone is so polite and friendly. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. Complaints: Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. (Either January 3rd or 10th). nav-opener. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. Giant Eagle refused and told me to contact Columbia. Extremely poor customer service at #43 township of pine market district. If y'all know what store this is then you know what goes on there. Learn how the rating is calculated 1 complaint. Makes me appreciate Kroger even more! I have the unused gift card and proof of purchase. Why stop with ads in the mail? Jan 26 2021 What they do NOT tell you is that now, if you buy one, it's down to $1.25! Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. Terrible Terrible Terrible. DOUG?greatfront of house mgr. Kroger's parking lots are always full. I said I would write to Ms. Laura Karet about this. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Also, why did i not earn perks on Dec. 17 and Dec. 22? Same person who called me answered. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Highly disappointed! Can you imagine what I think you can do with this lousy idea?! Kitchen employees told me to go to cashier to have it removed. DONATE NOW! So I did this time. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". 1. Block Spam Calls. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. I went to get a replacement today and it was almost $200. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! ***** *******. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Great service on Curbside Pickup in Erie! I paid for a SHOWROOM car wash and parts of my car weren't even touched! The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. Category Food & Beverages. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. The program was launched at 34 locations in 2021. I never recieved them, yet I was still charged for ordering them. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. At first, it was alright, but it progressively got worse along the way. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . 1. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Absurd! I noticed I had an item that had to be removed from my bill. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. More or less told tough. So i activated an offer for spend $150 get $10 bonus. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. For that, Im lucky! Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Giant Eagle Company. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. When empty the cart basket closes. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Review Of Franks Restaurant Hudson Fl 2023. How convenient! Overpriced! Here clients can delve deep into delicious meals, and tast. I asked about my perks that were deleted As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. I asked that they contact me and one customer service representative never even filed the complaint. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. I have 3 children ,2 of which are very sick . Giant Eagle, Inc. Giant Eagle has 37,000 employees. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. They are not the only game in town. Thank you for your time. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Table of Contents show. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Then why text me in the first place! Thank you. Desired outcome: Every single prescription that is filled here is billed wrong. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! The rudeness of store associate and unwillingness to help. 6932 West Central Ave, Toledo, OH 43617. We would like to apologize for the consumers experience at the Stelzer location. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. DOWNLOAD OPTIONS download 1 file . My parents come here to get produce, and they got me into the habit, too. See details. I can not reply to emails. I fought over the phone and through email for 2 weeks, when I asked for a refund. I think i talked to a team lead? I think that's obvious, Dec 7 2022 Giant eagle unwilling to offer anything related to customer care. Help even if you are not a cashier, you work for GetGo! This complaint was posted by a verified customer. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). The most common ethnicity at Giant Eagle is White (74%). Here are 20 things you might not know about Giant Eagle. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. It goes against our guidelines to offer incentives for reviews. Can the consumer advise which location she is referencing? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If she was helping it would not be anyone to watch! The first transaction that I did online in fact, did go through. She acted as though I was trying to do something bad. I have been in the consumer rating business for many years and never seen it as bad as this before. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. I am a conservative person & I really like Giant Eagle! Thank you for contact support. $#*! Fresh food. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: It always smells bad. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. 38 complaints closed in the last 12 months. We use dedicated people and clever technology to safeguard our platform. They kicked my special needs 3 year old grandaughter out for not wearing a mask! This is the Lancaster Ohio store. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. Desired outcome: It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Even the cheapest of car wash. A necessary evil. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. I shall not go back to them. I shop frequently at the Painsville OH location. Put prices on product instead of bar code or make sure bar code is right. Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. It was for curbside pick up. Giant Eagle has terrible management, inconsistent and terrible favoritism. (419 . last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. I am actually highly disgusted with this kind of customer service and hope this won't continue . After picking up the order, I realized that none of the substitutions or the additional item were there. For your reference, details of the offer I reviewed appear below. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. somehow the fuel perks vanished . I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. GAS. I am extremely dissatisfied with the service provided to me today. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. If you have been a victim of such, contact a lawyer. Giant Eagle Pharmacy caller complaints. I also work for a pharmacy in the area for 5 years. ( im on a fixed income its important! i don't have a complaint as much as need advice. Last friday, I placed an order for pickup at Giant Eagle. 1.0. Pay is not enough and they use you as a tool rather than a hard working human being. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. This is the email I received 12/14/22: So they make you think you must buy 4, but no, only one is enough. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. The rudeness of store associate and unwillingness to help. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. Ripoff Report Needs Your Help! I have proof in black-and-white. Just wait. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. The public deserves better than the service that GE provides. Waited there another 10 minutes and was told it would be 30 to 45 minutes. Giant Eagle, Inc. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. The average employee at Giant Eagle makes $27,418 per year. I tell them it stops when the tank is full. This review was chosen algorithmically as the most valued customer feedback. Disgusted I found a grey looking mealworm. Questions Post Question There are no questions yet for this company. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. X . 2023 Trustpilot, Inc. All rights reserved. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. So i am very confused and frustrated. The business became a success, and by 1928 there were 125 stores established. Columbia Sportswear Start your review today. When you get there, your groceries are ready. Desired outcome: Management was okay in the beginning then it slowly deteriorated, into a $#*! So they make you think you must buy 4, but no, only one is enough. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. You will lose me and many others who despise having to use pc, etc to see your weekly special info. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Giant Eagle, Inc. Local grocery store in north eastern US. to people that shop their groceries. Pay for this replacement part that your car wash broke. Giant Eagle, Inc. Diesel Mechanic Review. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Check out machines worst than Kroger's attendent had to be called 4 times Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. Like im bothe ring you! She was rude and said nothing. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. ADDITIONAL LINKS but they want to play that silly "security reasons " game. Close it down! I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept.