dnata customer service agent interview dnata customer service agent interview

The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. We are proud that our reputation attracts talented and motivated people. Things have gone very well for me so far, and I am thankful for that. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. The next question was what does API stand for, which I gave the answer. It is okay to brag a little bit when answering this question. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. I appreciate diversity in the workplace! "Thank you for asking - I do have a few questions. One to one interview, the process was quite relax. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Privacy Policy Read more interview questions at dnata. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Most companies in the transportation infrastructure industry need to be very cautious about who they hire. I have learned a great deal from both public and private work. The two sectors bring their challenges, so it is difficult to choose a preference. Once You Subscribed, Don't Forget To Verify It From Your Email Address. Some roles require one or more of the . Interview questions and answer examples and any other content may be used else where on the site. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Contact us here. The typical Dnata Customer Service Agent salary is 16,026 per year. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. pour nous faire part du problme. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. para nos informar sobre o problema. This way, nothing comes back to bite me later on, as the deadline approaches.". Free interview details posted anonymously by Dnata interview candidates. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. There are also a couple of blogs that I follow including Transport Data and Transport Now. United Arab Emirates I am not the type of personality to be pushed around on the job. Airport Customer Service Interview. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. First, we get everyone off to a common start. Si vous continuez voir ce The interview process at DNATA is long and strenuous as there are many preliminary rounds. excuses voor het ongemak. If you continue to see this They agreed and implemented my suggestion. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. Would you mind sharing with me your favorite source for transportation-related news?". "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? The purpose of this page is to help you prepare for your job interview. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Vocational or Diploma (12+2 or equivalent) desirable but not required. I interviewed at Dnata (Manchester, England) in Oct 2022. Our team started to complete most of the tasks when it came to group projects. My experience was great during the interview session. Cambata Aviation Pvt Ltd. 2015 - 20169 . Free interview details posted anonymously by Dnata interview candidates. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. Dubai The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. I am looking for a competitive salary in my next position. - Is there anything from my background and experience that I can clarify for you? You can't always predict what they may say, and you also can't always predict how you might feel in response. We completed the project three days ahead of schedule. Be sure to research the kind of environment offered in this position before the interview. Have a question or concern? "In the past few years I was able to upgrade my education while still working full time. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Recruiter contacted me11 %. I have three years' experience in public transport and four years' experience in private transportation. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. Interviews for Top Jobs at Dnata. {%selectedMarker.country%} I was asked what does JSON stand for and got the first two letters (what is this school)? Are you able to be productive in any environment? Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. Fax:{%selectedMarker.faxNumber%} Interview questions were first added on September 15th, 2012. You cannot change others, but there is always the option to upgrade yourself! Amongst other general interview questions, I was tested on what do acronyms stand for. Ask me what a JSON or API is and I will tell you exactly what it is. message, please email Be prepared with specific examples from a recent news story or client reviews. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. A waste of my time! It was tedious work, but I knew the result would be worth the time and effort.". The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. Even if you're not leading a team, you can still demonstrate the qualities of a leader! The recruitment coordinator immediately called for an initial interview after passing the paper screening. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". If you want to ace your upcoming interview, practice with our topical-based interview question sets. Amongst other general interview questions, I was tested on what do acronyms stand for. This question can be a tough one because everyone wants to be liked and considered personable. Interviewed through hireview app. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. My example of performance improvement was what they needed to make some changes. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. And lastly, do you have internal candidates who are also interviewing for this position?". Other times, we will mindfully move a job for last because we feel that it makes the most sense. las molestias. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Mumbai Area, India. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. Talk to the interviewer about your ability to control pressure in the workplace. Very easy, nothing to hard. questo messaggio, invia un'email all'indirizzo "I have used a variety of team-based messaging applications. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. Answered April 24, 2018 Answer See 3 answers Shared on 18 May 2022 - passenger service agent - Melbourne VIC. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. enva un correo electrnico a message, contactez-nous l'adresse Read our Terms of Use for more information. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. You must create your own answers, and be prepared for any interview question in any interview. In one instance, I had a new coworker who was having some troubles fitting in. Talk to the interviewer about this specific task and what it meant to you. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. Perhaps they have multiple departments or locations. Dubai Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Talk to the interviewer about your ability to create a variety of potential scenarios. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. M.Roxas Highway This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. Able to work under pressure, and possess good problem-solving and communication skills. Close your answer by asking the interviewer if they would like to see you take a particular course. Glassdoor users rated their interview experience at. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Questions were about math, eye sight, english Grammer and passages but very tricky. "I completed my Engineering degree in 2011 from University of Florida. When workloads increase, stress levels do too. Other21 %. PO Box 1515, Philexel Business Park Timezone:{%selectedMarker.timeZone%} "I understand that your work environment is very collaborative. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. First you will have an assessment test which is basically you need tackle the time limit. Be prepared with specific examples from a recent news story or client reviews. focused in Specialized Sales, Merchandising and Marketing Operations. "I am always interested in learning more about this industry and the changes that are taking place. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. Vice President, Commercial & Business Development, Modern Slavery Act Transparency Statement. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. Followed by 2 technical ,1 managerial round. verdade. We have many competitors in this industry. Research the company online to discover any opportunities for future growth. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . It's fast and makes every day different. This question challenges you to think about how you act as a leader in your daily life. "I feel that it is a vital approach to create alternative scenarios in all situations. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. dnata Airport Operations Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. You have a few leadership opportunities posted online. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} We are sorry for the inconvenience. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". No matter which system you use I am sure that I can pick it up very quickly. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. - collgues de tout type comme par tout. envie um e-mail para ein Mensch und keine Maschine sind. Talk to the interviewer about a time when you have been able to stretch company resources.