We were never told we were limited on when we could ask for the contact to be rescinded. I continue to pay monthly but never use it. They could care less about customer service. This is equal to $270.59 cents per night based on a seven night stay. I am simply not falling for any more lies. Offering impeccable service, you will feel pampered in the lap of luxury. Their homepage is not very professional and we now doubt if its legit. I get the run around and transferred from department to department has been escalated to supervisors but I am still OUT 17000 points I want them back or a equivalent cruise very frustrated that I cannot get answers supervisor assured me he would look into it and call me back still waiting, Desired outcome: We are going to wait to the beginning of the year and see what they do. There should be a way to Sue this company. We had been told about how much more would be available should we increase the number of points we owned. Diamond resorts refused to move dates of our package or refund even with these circumstances. I am excited to see how all of this unfolds. Credit Solution Experts Incorporated offers quality business credit building services, which includes an easy step-by-step system designed for helping clients build their business credit effortlessly. It is hard to trust anyone now.. Like all of you, I was cohersted into signing the contract. Beware of the Timeshare Presentation for Free Gifts scam, occurring when companies offer you freebies such as rides to your hotel from the airport. Due to covid, all the alaskan cruises were shut down. Been a paying member for 16 years. Does being fully vaccinated exempt me from travel restrictions? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In return listen to our salea presentation for 2hrs, which the sales team will hold you longer to close a deal on you. I would hope Hilton is large enough they are not trying to do this to previous owners. This will surely increase the credibility of your complaint. I was told that they can make accommodations and what not. Bunch of incompetents. All Inclusive destinations are available! Playa del Carmen, Mexico. This is how the conversation went - I have to ask my manager. BBB Business Profiles may not be reproduced for sales or promotional purposes. They are stealing from a blind and deaf veteran with melanoma. Best, Donna. They called us and mentioned that they are related with Hilton. lucent health claims address; olaplex stock predictions; champions league 2008 09; is luxury diamond resorts legit. The difference is, you pay each time for the cost of staying there. Until check out time, and the woman assigned to this part was very clear and forthcoming when she went over the entire sale, which was NOT how it was presented to us. Sharon. According to Diamond CEO Mike Flaskey, HGV will also incorporate Diamond's "events and concerts platform" to deliver expanded vacation opportunities to owners. Anyone on here who speaks positively about them must work for them. This company offers timeshare sales, marketing and management. Our philosophy centers on listening to the individual needs of all our guests and responding with personalised services. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. No one will answer the phone when you call. We will be leaving this trip early to find a hotel near by because it is that disgusting and we get no sleep because of the conjoint room. Vacation OR give us our money back! Polo Towers/ The Club paid for & deeded owners is higher annual maintenance fees. What is this transition going to mean for me in regards to my annual maintenance taxes and banked weeks. It all has to go through them and then be accepted by HGV. hollister jeans size guide uk. We were majorly scammed. At that point nothing seemed nefarious, but it was all just a part of a well-orchestrated plan to get us entangled in an expensive and practically useless timeshare. Something don't add up. They tell me I must decide by December 6th but cannot reach a dang soul. The maintenance fees are now 172 per month for 11 months and this will be the third year of no holidays. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. patrick sandoval parents; sauerkraut and dumplings origin; what happened to nike flyknit racer. As we've discussed elsewhere in this blog, Diamond Resorts International (DRI) is a huge timeshare developer based in Las Vegas, Nevada. What a joke! If I could give zero stars I would. You are all liers. Terrible decision makers at HGVC. Hilton Grand Vacations has completed the previously announced acquisition of Diamond Resorts International, creating the largest upper upscale and luxury timeshare operator in a stock-based. No one will answer the phone when you call. The company has a network of more than 379 vacation destinations in 35 countries around the world and sells vacation ownership points. Somehow they put my card on file without my permission and charged my account for her member service. My mom passed away. I have a deed at Lake Tahoe Vacation Resort but use Diamond points. is luxury diamond resorts legit. They must have purchased our info from Hilton. At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. How is this sane? Javier - that is my question as well. Unethical/untruthful presentation by vp regarding an exit strategy. Dont waste your money with Diamond Resorts. I wish I had added it up before. Also known as Diamond Resorts International, the company now has a network of more than 379 destinations in 35 countries across the globe. Joint ownership in Diamond has proven to be difficult and expensive for us. Full disclosure: the author of this Ask RedWeek is a longtime owner at Diamond Resorts. Grande villa resort and Cypress is amazing we have been coming here 2to3 times a year to this resorts for over 20 years..the staff /house keeping are wonderful the grounds and rooms are so clean..(except the windows outside do need cleaning ) but they went beyond the call of duty for our 40th anniversary we were brought champagne and wished a many happy anniversary That says so much for a resort I wanted to Thank them (Carla ,Anna and please forgive me I forgot the guy's name who made sure that we had the most wonderful time and the perfect room) they were absolutely wonderful we love it here and will be continuing on through the years Thank you Diamond Resort Lake Buena VistaDec 16.came back January 27 2023 John and Rose Coleman , DO NOT BUY THIS ! Other vacation clubs claim that, once you enroll, you'll get discounts on travel, lodging, or other amenities related to a vacation. anybody got ANY IDEAS how to get out with no money involved? Click here to get notifications about new complaints of Diamond Resorts. Is there no one to stop these people? Diamond Resorts sells elderly Arizona couple $150,000 timeshare CONSUMERS Company convinces Arizona couple, nearly 90 years old, to buy $150,000 timeshare Rebekah L. Sanders The Republic |. Now I'm so broke and no one can help me get out of it. Tried to change a simple 4 day reservation and they have 0 flexiblity even though there were rooms available. As the days passed, I began to call customer service which never answered me. It goes against our guidelines to offer incentives for reviews. Out of their 500 locations, we get the choice of 20 and none of what they promised us! They spoke to a supervisor and got back to me saying it was handled. I am interested, if those Diamond owners who did upgrade to Max, I wonder if Hilton got them to sign over their deeds in the Diamond properties? Just rent a motel and save a huge amount of money to enjoy on the rest of your vacation expenses. I don't know if he spoke the truth. Sent the wrong paperwork twice. Why Ripoff Report will not release author information! At the same time, here is how to detect malicious websites that replicate legitimate timeshare ones. Overview 824 Reviews 17 Jobs 861 Salaries 95 Interviews 226 Benefits 28 Photos 227 Diversity + Add a Review Diamond Resorts Reviews Updated Feb 15, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 778 of over 824 reviews Sort Popular Popular COVID-19 Related Diamond is a political theater of liars and thieves it's who you know and who you owe sales is everything at the cost of integrity they only care about sales and sales goals period. Had my owner's update in Feb 22. Example the website indicates they have 130 resorts in Italy. I had no money to give down, we take trips every year if and only we can afford it. This complaint was posted by a verified customer. Do not pay these scam artists a penny. Stay away. I told them no as well and asked if I was going to be the trouble child by not paying an additional $16K and joining the HGV program and how would I access trades without the HGV program (you don't do the upgrade, you don't get HGV). We've been trying to terminate our membership for almost a year. All sides denied it, but kept talking about it, because a Wyndham-Diamond merger sounded like a good fit of timeshare cultures. Refund the money owed immediately. Shameful! Fake Calls From Hilton, Marriott and Hyatt Hotels Offer Free Vacation Diamond Resorts Part of Hilton Grand Vacations Is this your company? 2-27-23 I made a payment to TSR on or about June 19, 2022 for approximately $450 for an invoice I received. The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. Are resorts charging owners fees for COVID? Find out how we combat fake reviews. What kind of sadistic person says that? Copyright 1997-2023, Ripoff Report. Aware this meant the only property I could My husband and I purchased a sampler package. Oh, and for good measure, they didn't even send out booking confirmations or invoices. Apple Vacations Reviews | AppleVacations.com, Ciao Bambino Travel Guide | CiaoBambino.com, Cheap Caribbean Reviews | CheapCaribbean.com, Travel Site Critic | Travel Website Reviews, Ratings and Deals, may not include applicable taxes, charges, fees, and government imposed fees, Have a combined annual income of $50,000 or more. Your Home Away from Home Awaits. Diamond Resorts acknowledges they owe it, but will not issue the check and no one who has been contacted has the power to get the check issued. We also ensure all reviews are published without moderation. It is based on a 100,000 dollar a year income. Then I read somewhere that Hilton wont accept sales made through the timeshare companies and that sales had to go through Hilton resale department. Desired outcome: walk away from the timeshare and cut my losses. 9 First Class. Most Frequently Requested Destinations Below: However, there is a bunch of examples below that educate you on how to avoid it. Required fields are marked *. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. I'm a gold member in diamond. This fund gives you access to more than 60 properties all of which are valued at between $2-$5 million dollars. Yeah. I went to the Hotel in Orlando after several calls and they couldn't help me. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Thanks for the comments - I just went to the "update meeting about the merger" tonight (9/29/22) - .it was just a sales pitch like all of you said below. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. At the update I was told that I only had 3 choices with the merger. I have outlined the tactics used by their sales staff. Diamond Resorts operates 92 resorts and 400,000 owners, making them an ideal complement to HGV's 62 upscale and luxury properties. Two years ago, the tables were turned, when news reports surfaced that Apollo had submitted an offer to buy HGV. In the near future, I'm guessing that HGV will only drag us diamond owners thru the mud a few more times before it's all said and done!!! Claims this is not a contract, so it does not apply. The HGV Max program will fail. Diamond Owners need to get together. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I agree with everyone that they are going to try to squeeze us out, but one thing we all have are % deeds in those proprieties, I don't see how they can sell them, if we own them? This is the 1st time in16 years I have made a request like this. "Our plans are to re-brand Diamond properties to a new sub-brand of HGV, which will be called Hilton Vacation Club," said a spokesperson for HGV. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This merger doesn't sound like it was in any owner's favor even the Hilton owners. Diamond Resorts is a scam. And once youre in your stuck! No one will buy something they should get for free. This is a horrible company and judging by what others are saying, this pattern of scamming people is happening consistently. NEF, BRITTANY, KARIANA, ANDREA, ALEX. If a reps lips are moving they are lying. Nonetheless we made contact, received our information, booked flights and had the time of your life in Cancun Mexico at dreams riveria all inclusive w/ an upgrade (upon request) for a preferred member with top we have the answer. Travel with Luxury's Finest for an inexpensive vacation that is as luxurious as if paying full price. I drove from the rgv to Florida so we planned each day to make the best out of it. We were showed a website to book on at our contract signing and NOW we are told we CAN NOT use the site and must book through a phone call where we are told all booked. Stole over $2000 from a disabled veteran. They told us about 2x 4 nights to Mexico or Costa Rica for 535 USD. Nothing. We told them we'd think about it, and they said the offer was only good for today. There is no documentation of these discussions. I called diamond and got my port fees back but I never got my points back. I want my money back!!! Both the hospitality and development communities have recognized Double Diamond Resorts for our first-class resort communities, exciting golf courses, luxury amenities, and for providing an upscale, enjoyable environment for property owners and their guests. I had truly hoped that Hilton would prove to be a more ethical corporation than we experienced with Diamond but unfortunately weve found that the greed just changed names! The amount of pressure they put on us was INSAINE! When the transition is complete, HGV's management team, headed by CEO Mark Wang, will run the combined company. get back my 17000 points with 2 years to use it at minimum or book on a alaska cruise for next year, A friend and I purchased membership with Diamond Resorts. Tier access as if a exclusive member. We are new to this and I have no clue what to do. Hilton will never see a dime of my money with this strong arm tactic. A class action alleges Diamond Resorts has unlawfully passed the burden of its operating expenses onto timeshare owners in the form of inflated annual fees. Our resorts feature spacious suites, many complete with living rooms, dining areas, full or partial kitchens, private bedrooms, and laundry facilities so you can leave behind the stresses of home . Im pretty disgusted with how they manipulate in order to charge late fees. We use dedicated people and clever technology to safeguard our platform. 10 Comments Matthew - Oct 01, 2020 Victim Location33029 Total money lost$535 Type of a scamTravel/Vacations They called us and mentioned that they are related with Hilton. A year from now, or so, all vestiges of Diamond Resorts will likely disappear from marquees and lobbies as HGV absorbs Diamond resorts and rebrands them as part of a new Hilton entity, called Hilton Vacation Club. I have done this for 20 yrs. I gave birth to my third child a year after getting this crap and now they are telling me I have to get a separate hotel room because when I purchased the package it was a party of 4. cost to me has been about $5000 DIAMOND DOESN'T WANT YOU TO READ THIS. This was the BIGGEST SCAM! I wanted out. Beware Diamond Resorts conmen lies. On September 11, I enthusiastically paid the deposit and filled out the contract. I emailed them requesting a refund and never heard back. So in other words, Hilton acquired diamond to take all its resorts to feed to their members, while locking diamond owners out of them, and forcing all the diamond owners to buy their more expensive project. We've been approached by a mexican company saying they represent Tickets travel company. It's a world where, in times of economic crisis, the toughest survive. I listed it with Grace Pompano then after no response I emailed grace to lower the price. Save 75% when you book your 4 Day/3 Night vacation at The Suites at Fall Creek in Branson. What they are not telling you amidst all those marketing marveling and chanting of how great Hilton is, and how much they did a study looking at all the problems and complaints that diamond owners had worn their vacation packages, is that they are effectively FORCING diamond owners to buy Hilton points and convert over to the new HVG system. We did our presentation this morning. Its typical big business take over bs and its the equivalent of Elon musk coming to your home and showing you a video of how great Teslas are and encouraging you to test drive one then as soon as you do, confiscating the car you already own and paid for, and making you buy the Tesla or just sit in the driveway because they took out your engine. Wanted to cancel existinfg reservation and make a new one for 1 additional night. Beware of this company. This is the second bad experience Ive had using one of their packages. They made our presentation reservations without confirming a date and time with us when going to Hawaii. Toggle navigation. Recently was told that Diamond properties would be refurbished by Hilton. For two years been trying to book a vacation. If you really want a time share, stay away from Diamond reserts & Hilton Vacations. Get wrong info when you do get someone. I want answers. How can the owners unite and take the power back over from them and get the maintenance fee to where it needs to be? Save 68% when you book your 4 Day/3 Night vacation to Grand Beach Phase II in Orlando. One of my "benefits" from having my chase sapphire reserve is getting access to the Luxury resorts and hotels collection. HGVC Owner here. I believe more than $100,000. I feel like I was taken for a scam. The companies provided no guidance on what happens to those pre-paid vacation packages after HGV completes the buyout of Diamond Resorts. So we took a huge loss basically got $5,000 just to get out of the deed. Diamond Resorts did not do so and after countless hours of phone calls and e-mails there is still no sign of them issuing the refund. The maintenance once I am not happy with has means of renting out rooms to collect money and those can be used toward maintenance and utilities etc. Save 79% when you book your 5 Day/4 Night vacation at The Point in Poipu. But sometime down the road, the two clubs are likely to be combined under one roof named Hilton with all the brand-name benefits that Hilton Grand Vacations (HGV) already provides existing owners. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Im constantly getting transferred and put on hold. As we had done the timeshare presentation we dont have to do it again, but only have to tour the facility. 808852 nine 44 five We are gg'sredemption and we are doing something about it. Please be aware of them before you. The answer was yes, you no longer can bank with interval (even if you have a membership on your own with interval international, Hilton only uses RCI) and you have to use Diamond's crappy Destination Flex program (which I never use because it is not user friendly). Or it is simply equal to $157.85 per monthly to keep my membership. Stay away. We are in the same boat. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Your email address will not be published. How will Hilton buying Diamond affect owners of both clubs? I spoke to my buddy tonight and he owns a Wyndham timeshare. LAS VEGAS, May 26, 2020 /PRNewswire/ -- Diamond Resorts, a global leader in the hospitality, vacation ownership and entertainment industries, is warning customers of an . scrum master salary california. Its basically impossible to get any help from them unless of course you want to give them money which they unexplainable manage to have available representatives all day long. I took my family to Disney world , we took the leap and saved a few dollars and had an experience my children will never forget. The rooms diamond offers you are filthy and the conjoint room walls are so paper thin you have ZERO PRIVACY. It never got lowered, she was fired nobody contacted me. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You may receive a call offering a free stay at a big brand hotel. Check Luxury Diamond Resort Reviews below. This year's Diamond points aren't even listed. I saw Hilton Grand Vacations just agreed to buy Diamond Resorts. That is what you get with Diamondlies and lets downs. My husband and I was scammed into purchasing the sampler package in Las Vegas. "As Diamond properties are rebranded under the HGV umbrella, they will be available for rental on Hilton.com.". Refund the money owed immediately. I think I am paying for Disney Vacation $450 per year. We appreciate your continuing updates to keep us informed. Blue Diamond Resorts provides luxury getaways for travelers of all ages in popular destinations across Mexico and the Caribbean like Cuba, the Dominican Republic, and Jamaica, as well as the adventure-filled Costa Rica and island paradises of St. Lucia, Antigua, and Grenada. I even have the rep that signed us up on a text (6 months ago) that said she was told there would be no fees for rolling points or transferring to Hilton Honors and yet I am told there are and, she came back yesterday and said well I did not know at the time but there are, sign up anyway. I hope you can provide me with some comments. Plus I asked if there will be reduced number of resorts for Diamond members then what was sold to us is no longer valid. It is nearly impossible to book at a resort that can accommodate two women traveling together by having inventory that has 2 Bedrooms and 2 Bathrooms. I'll check back later. Desired outcome: Destinations are transferable! I took over the timeshare from my elderly mother OR the sales staff is just using a high pressure scare tactic! i do not fit into that creteria either. Option 3, was buy an extra 4500 points for $20K to be grandfathered into the unknown HGV plan. Diamond and its predecessor Embarc operate a bait and switch selling process. Told us they would charge us in full if we did not go to the presentation and wanted to cancel after weve already made airfare renting a car and other plans in Hawaii. I have recently stayed in an apartment at Thurnham Hall, and have had a stay which wasn't great, in fat it was disgusting. HORRIBLE! In late December, Diane Burkhart sent a complaint to the FBI describing how her 88-year-old father agreed to purchase $250,000 worth of timeshare points over the course of 18 months, from 2016 . I got a call from a Diamond person asking me to buy more points so I could opt into HGV max as a premier plus member. Read More. But you owned them so you should know. Of course it was nothing but a sales pitch. So when January was coming close I decided to lower the $$ amount we would do. See if the website is legit with our validator: Here are the best ways to spot a scam this year. Who is ED Magedson - Founder, Ripoff Report. Resort Community Locations NORTHEAST Diamond Resorts offers timeshares and vacation ownership in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. Branson, Mo John Lawler Ramona DeChow They lied and mislead us into believing that a Diamond resorts timeshare was the best way to save money and book vacations where ever and when ever you wanted and save a ton of money by buying their points system. If you own more points you own more weeks in theory. She keep talking and manipulating the situation. We had booked vacation packages with Hilton before so we felt it was legit. I believe the organisation are bordering on dishonesty and I intend to pursue all avenues to finally achieve satisfaction. All prices in U.S. dollars unless otherwise stated. We also recently attended an update after being told the same thing - we had to invest another $20K+ to be a part of HGV. My name is Mike Schultz, if you would like more information on how to relinquish your rights with the company or at least obtaining a free assesment, or to have more information on how much is your contract worth in todays market give me a call 872-266-2666 ext. Nearby are Aquaworld, La Isla Shopping Mall, and Luxury Avenue. The staff at the hotel were very understanding and thanked us for leaving. Diamond Resorts has an average consumer rating of 2 stars from 226 reviews. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. spiritual meaning of someone stealing from you. and Amazing Savings! Information provided by various external sources. No support at the corporate level, the training is mediocre at best. The property was never listed. Since I arrive i told the sales lady ,we aren't spendding no more money. The presentation is just a sales pitch so they can get paid. Diseo y fabricacin de reactores y equipo cientfico y de laboratorio I've been waiting to hear something about opting in. The logic given was incomprehensible, as usual. So I decided rather than just giving our HGV property back for $0.00, I would try going through HGV resale. Diamond Club Members beware! We signed up in 2021 and weee not able to get out after a month, their grace period to get out of the contract is 3 DAYS!!!! He says all purchases are non-refundable and has no idea what the 3 days right of rescission is. Well Im not playing along. Theyll call you. But after the sale is done if I try to book any of them they are not available. I will be researching the best way to unload this timeshare! So if enough of us stand strong they'll have to deal will us to get rid of some of those proprieties in the portfolio. - they lied to us about being able to sell back our membership. Hilton will be the 5th owner of that property since I bought it 17 years ago!