Then, while connected to . Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. . C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Residential | Small Business| Enterprise| 2023 CenturyLink. Make sure the outlet is live. Try thetower modem setuppageinstead. The main screen will appear. 423 0 obj <> endobj Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. Detailed steps are here: https://www . Please try another jack orchat with usfor further help. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. . Related Items. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. We've created a series of self-help and install videos to empower you to quickly get connected. This video is a step-by-step guide of how to setup your modem. Learn more about, Need more help? And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Wireless security settings. The reset button will reboot the modem if held in for less then 10 seconds. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The DSL cord from the modem to the jack shouldnothave a filter. All Rights Reserved. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. Dynamic QoS: Prioritizes data through the router for smoother streaming. Use the new modem. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. So I called CL and ordered a brand new one (C4000LG) from CL. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Firmwareis the software programmed into your modem that makes it run. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. Now it's time to get your modem hooked up. Theutilities menugives you access to several additional tools to manage and test your modem. Plug the phone cord into a filter and then into the wall jack. These lights will flash red and green while the modem is syncing. 3. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app CAUTION! Axon C4000BG modem/router for 10, 20, or 40Mbps. We no longer support this browser. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. You can continue to the next stepto compete setup. I then went through the 3-step setup for this new modem, but was never able to finish step 3. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Editorial Score. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. In-home speeds may differ based on router setup, devices and other factors. Single LED status light. Previous image. Setting up new service? Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. Once it turns green, you can try pressing it again to connect. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Has been reset to factory default settings. Use the, This means a connection failure has occurred. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. The C4000LG has the same specifications as theZyxel C4000LZ. For the following models: Try another phone jack if one is available. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Our troubleshooting team is standing by. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. Create an account to follow your favorite communities and start taking part in conversations. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. The red light indicates the modem isn't connecting to the CenturyLink network. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. At that point, you can begin the installation process. Fast and strong wifi signal. Log in to your modem's user interface and navigate to the Wireless Settings menu. This can depend on the age of your home. The CenturyLink network hasn't yet been connected at your address. For the following models: D IFV`/2l&# Ii! Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Your line should be activated no later than 7 p.m. on your start date. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Next, you'll need to find a good spot for your modem. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Before finishing the installation procedure, there are a few things you should be aware of. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. Page 8 3. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Buy The Adtran C424G Modem. The C4000BG has the same specifications as theZyxel C4000BZ. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Most of these are best for tech-savvy folks who are familiar with modems and networking. Now it's time to get your modem hooked up. This means a connection failure has occurred. Modem Features: 80%. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Have you purchased a new Axon (Greenwave). See the detailed instructions and diagrams below. But the function is basically the same. Products with trusted sustainability certification (s). Advanced settingsgive you even more control over your modem's configuration. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Personalize the Wi-Fi2. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. Please note that a phone jack is required to set up Brightspeed internet service in your home. I have a CenturyLink C4000LG modem/router. 1) Place the CenturyLink modem in transparent bridge mode and use Orbi in Router mode. For an optimal experience, we recommendupdating your browser. Start by unpacking the box and identifying the modem, cables, and instruction card. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Press J to jump to the feed. Answer (1 of 3): I'm sorry, you've been lied to. $84.99. Check your service start date, wait till 5 p.m. on that date, then try again. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! Your modem'swireless settingscontrol the WiFi network in your home. 2017-04-24 10:28 AM. Please try another jack orchat with usfor further help. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Residential | Small Business| Enterprise| 2023 CenturyLink. 5. Buy The Greenwave C4000LG Modem. Visit the. Tried restarting and still having trouble? WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Welcome to the HP Support Community. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Most of these are best for tech-savvy folks who are familiar with modems and networking. Try plugging the DSL cord into a different jack. If you still cannot access the Internet, follow the steps in the next section to manually . Modem Speed: 85%. Helpful. This means a connection failure has occurred. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Third party marks are the property of their respective owners. If the connection fails repeatedly,reboot your modem, then try again.