YOU PEOPLE SHOULD BE GIVEN THE PULITZER PRIZE AWARD FOR YOUR COMPASSION FOR FELLOW HUMANS! Fill out the form, and an expert advisor will contact you to identify This was all with Experian because I have an account with them. From time to time, you may need to get in touch with the three major credit bureaus Experian, TransUnion and Equifax for various reasons, including freezing your credit, which money expert Clark Howard believes is the best way to protect your identity. twice! I have a hotel and all of my business is zero now everyone has canceled of course. We have moved and I need to update our address as well as my new email address. all I wanted to do was install a credit freeze, the other two agencies were easy. Tried to get onto experian to dispute a bunch of fraudulent charges. What if your Social Security number is stolen? Sign up for The Brief, our FREE weekly newsletter. All three are supposed to honor requests through there. I know some people have reported having trouble calling outside of business hours recently and based on this comment date/time, Im thinking that might have been the case for you too.? (Can you believe I said that?) Costa Mesa, CA 92626, 1501 S. MoPac Expressway, Suite 200 Thats easy to do when you call 866-617-1894. Hi Jes, Im sorry to hear about your trouble. Your credit might be checked when you apply for a new credit card or a new apartment, and Experian is one of the companies that's able to provide this data to the credit card company or landlord. What You Need To Know: The credit scores provided are based on the VantageScore 3.0 model. Your phone system is horribleI have spent at least 60 minutes trying to get a live agent to assist me in disputing a fraudulent collection on my credit report. I tried Equifax and Transunion with the instructions you gave and it was successful, but not Experian, the automatic just kept going on over and over, I was never able to speak to anyone, any other suggestions? Well find the best credit cards for you based on your credit profile. Did you ever get in touch with anyone? All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners. Now it just sends me in a loop when it says its getting me over to someone. System INC. which I understand is a Dish TV Company. Your IP: To make it hard I live in the Philippines and maintain an address in NY, so it makes it that much harder. The user name and password are okay but in the next step the site is unable to verify my identity by calling my home phone with a code number. IdentityWorks is Experians identity theft monitoring service. Thanks so much. Dealing with these issues is particularly difficult when it comes to issues with your credit reports. A lot of people make the mistake of tracking their VantageScore, which you can get from many free credit score providers. I was ready to pull my hair out!!!!!! I followed all of Experians steps on the above website to request a copy of Credit Reports so that I can get a Death Alert posted on their account for a relative and inquire about steps for one with a slight issue. I am trying to buy a car and this has put me at a complete stand still. Is a debt consolidation loan right for you? I know how frustrating that can be. If you need to contact Experian customer serviceand want to avoid the inevitably long customer service wait times, DoNotPay can help you today! In this article, Im going to share with you the steps you can take to reach human beings at the three major credit bureaus. Hi Victoria/Ronald, Unfortunately you will need to get back in touch with Experian by calling the phone number you used as we cannot do that on your behalf. What issue were you having with the phone number on our site? If your identity is stolen or youre a victim of fraud theyll assign a dedicated Identity Theft Resolution Agent to work with you. Were you able to get in touch with Experian okay? Ever tried to call Experian about your credit report or managing a freeze? Subscription price is $29.95 per month (plus tax where applicable). The TransUnion Consumer Support webpage contains links to pages you can use to request a copy of your TransUnion credit report, file a dispute to correct inaccurate information in your TransUnion credit report, and set up and manage security freezes or fraud alerts. Hi David, Im sorry to hear that. I need help with computer log in, but they are obviously are sending a response to an OLD email address, so Im obviously not receiving it. Now it could raise your credit scores instantly. However, if you need your FICO credit scores along with your credit report from each of the credit bureaus, Experian, TransUnion and Equifax; the easiest thing would be to pay for them through myFICO or a similar service. After four wasted hours trying to raise the dead at Experian, I saw the phone numbers and prompts at the top of this page and copied them down. One option is to call the number listed on your credit report. Ill be grateful for any advice on how to reach them. I have tried for days to get into your system. You will need to contact Experian, Equifax, or TransUnion directly. After an exhaustive ordeal I was able to physically talk to someone from TransUnion and Equifax but it took many attempts and many hours so no easy feat but I am on their radar now and worked the issue out with them. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Probably because have not had any dealings with Experian for several years. I have been charged for a service I did not receive! Next, press 1 and you will be directed to an Experian representative. Thats awesome to hear Tricia! Experian says experiencing technical difficulties, call back later. Subscription price is $29.95 per month (plus tax where applicable). If youre not comfortable using their automated system, you should be able to get in touch with a human by using our tip above. 1-800-509-8495 1-479-343-6239 1-714-830-7000 what are these numbers for if no one answers? I need someone to call me regarding a credit report that was not authorize and the company informed me that they contacted Experian and it has been resolved. The best phone number for Experian is their 714-830-7000 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Never heard of them, .Your credit report listed this company as former employer..Sorry, but never worked for them. If you sign-up for a product or service through a link published on this site we may receive financial compensation for it. You will need to get in touch with the credit bureaus directly. Thats what you get with Experian Connect. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. A quick call to 866-617-1894 can get you the help you need. Experian and Equifax both communicated that information will be sent to my mailing address as well. I have PTSD & anxiety & this has caused me to become physically sick to my stomach & given me a migraine. I even tried the online Chat option. Each credit bureauExperian, TransUnion and Equifaxrequires you to follow different steps to reach them. BEWARE OF EXPERIAN AND THE OTHER CREDIT REPORTING BURUEAS AS THEY ARE ONLY THERE FOR THE MONEY THAT BANKS AND CUSTOMERS PAY THEM.!!!!!!!!!!!!!!!! After explaining my problem, I was told that there was a problem and I would need to try back later. Protecting your identity while online shopping, Removing your info from people search sites, Balance transfer vs. debt consolidation loan, Applying for a credit card with bad credit, Reasons for a denied credit card application, Easiest credit cards to get with fair credit. If you need to get in touch with an actual live human being at Equifax and dont want to get caught up in some automated phone system loop or other artificial computer intelligence, then follow these steps which weve taken and verified ourselves. call me right away or I am going to cancel my account with you. Please provide a direct number to billing or have them call me at removed for your security. Any other suggestions? When I do manage to get into the site, nothing happens and I am unable to access any information. The form below is forbusiness inquiries only. I have been paying 21.00 or so a month for years, now they decided to charge my credit card 26.00 a month without notifying me. You can download and print copies of your reports at, or request copies by mail. Jul 19, 2022 Experian phone number: Experian's official customer service number is: 1-888-EXPERIAN (1-888-397-3742). Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian. All you have to do is give them your personal info such as name address SS# and then all the CC and bank info.. (no I did not do this) but I let them know that they are fraud and that Experian doesnt even have that power to lower every credit card interest.. yup they hung up on me. Tried for three days to lift a freeze on my Equifax report and cannot get to a live person and systems wont allow changing the status from frozen. The automated menu in the customer care system will only redirect you to victim assistance system if it cant find your information. I was told by the Experian rep that they do not deal with the Annual Credit Report and that I needed to purchase a membership and was there someone I could talk to about technical difficulties and again. Thanks. You can also get your credit report directly from the credit bureaus. The process listed for Experian to speak with a live person did not work for me. What if your Social Security number is stolen? I then spent 15 minutes trying to get help, which I got none. Sign up for free tax tips and advice sent straight to your inbox! I had to now .this is where it gets disastrous its a real nightmare .. send them an actual snail-mail letter saying that I want my credit report unfrozen along with a picture of my drivers license and either a utility bill or bank statement verifying my address. Credit Lock vs. Security Freeze: Whats The Difference? I am just trying to correct some data on my credit report and to dispute one Medical payment. Next, press 1 for "questions about your credit report". wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Denied credit or experienced an adverse action, How to dispute info on your credit report, Do not sell or share my personal information, Experian Credit Report every 30 days on sign in. Fastest way to talk to a real Experian rep. Wont let me update address and freeze credit. It worked, after having tried for a week! The number 1-800-509-8495 was on hold for at least 15 minutes with a recording / music playing and then the phone disconnected very frustrating. . Glad to hear it helped Marci! I was expecting this and not surprised. How does a personal loan impact your credit score? Hi Betty, thats unfortunate. Submit Request. I placed a credit alert on Equifax with is supposed to notify all 3 credit bureaus I have been going through hell with Chase bank as someone opened an account they took 480USD and left it which is how I found out about the fraud. They have raised the interest rate by 2.5%, I called, and was told that I had to call a credit bureau to find out why the card raised the rate. Get 5 free searches. Or, did you lose your number and need to figure out what it is? Hi Jerry, I hope youve reached someone by now but, if not, I have tested and tested to get the steps for TransUnion updated above. This compensation may impact how, where, and in what order the products appear on this site. I TRY OPENING AN ACCOUNT WOTH EXPERIAN BOOST AND IT SAID I ALREADY HAVE ONE I TRY TO ACCESS ACCOUNT AND WONT ALLOWED ME TO DO SO. Im sorry to hear that Pam. The first question the automated system will ask you for your social security number. Im trying to reset my password to no avail. 1-800-831-5614. Called ph nbrs to speak to a person with no luck. I tried your suggestions for getting to a person, but only got the same impossible auto menu. They keep hanging up on me and are EXTREMELY ANNOYING. No need to search for the number we did the hard work for you. That is not our tool, so I couldnt say for sure. CAN SOMEONE PLEASE CONTACT ME BACK THANK YOU. DoNotPay can help you the same way they can help you with Experian customer service, with a wide variety of companies including: We have helped over 300,000 people with their problems. Which company were you trying to get ahold of? Type in Skip Waiting on Hold and select the product. Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian and its affiliates. There are 8 references cited in this article, which can be found at the bottom of the page. If you are a consumer looking for fast resolution to your consumer credit questions, please visit ourPersonal Services Contactspage. By signing up you are agreeing to receive emails according to our privacy policy. Todays Wednesday and SBA says my credit is still frozen. And I know how incredibly frustrating it can be to try to speak to a live person at Experian. Now I am getting emails saying congrats from Capital One which is not me, and I cannot get any help from the credit bureaus. They may not be able to release certain information over the phone though. Registered office: The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham NG80 1ZZ. This can be done through the Experian Freeze Center, where you'll also find instructions for removing a credit freeze, suspending (or "thawing") a freeze temporarily and for giving a lender one-time access to your credit report. Hi Ruth, Im sorry to hear that, but we are unable to work with the credit bureaus on your behalf. Youll be prompted to: If you dont press anything, it may connect you to a real person in a few seconds.