Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. *Excess of 50 applies. How Much Are Travel Points and Miles Worth in 2023? You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. Terms apply. Maximum coverage per purchase protection claim: $1,000 per item ($500 per event if related to a natural disaster). Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Check the. You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. Only two American Express business cards, the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express, elevate coverage to $10,000. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. Does the Gold card have purchase protection? Buts its still "status open" now and have no update. This card has the brawn to handle just about all of your credit card spending needs without an over-inflated price tag. So how do we make money? However, this card doesnt offer extended warranty or return protection. More information can be found, American Express makes it easy you can file your claim. The claim was quickly accepted, and I was issued a statement credit for my purchase. Find the right card for you. Terms apply. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Terms, conditions and limitations apply. Location: ZOA, SFO, HKG. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. hbbd``b`@/P k ";d100O@ T9 3 The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. The Hilton Honors American Express Business Card. Anything purchased for resale or commercial use. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Please read important exclusions and restrictions. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. You might be using an unsupported or outdated browser. By Cristina Gibson | American ExpressCredit IntelFreelance Contributor. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. If you claim an item was stolen you will need a police report. JavaScript must be enabled to experience the American Express website and to log in to your account. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Please view our advertising policy page for more information. Recently bought a Pacsafe bag that basically fell apart on the first trip out. Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. If a loss is due to theft, you may need to provide a copy of the police report. AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase. Coverage can vary based on your state of residence, though, and bonus categories sometimes have caps. Many or all of the products featured here are from our partners who compensate us. There are a multitude of purchases that are excluded from purchase protection. As with any insurance policy, the devil is always in the details. We may receive compensation when you click on links to those products. Tip: Use WalletFlo for all your credit card needs. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Maximum coverage per purchase protection claim: $10,000. Something went wrong. Here's a look at how purchase protection programs work. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. As stated, Notice of Claim should be provided to Amex within 30 days of the incident. Coverage Limits Apply. We believe everyone should be able to make financial decisions with confidence. Other categories excluded are animals, living plants, rare stamps, coins, negotiable instruments such as travelers checks, objects rented, leased or borrowed, anything purchased for resale or commercial use, permanent household items such as carpet, flooring, air conditioners and refrigerators, as well as medical or dental equipment or devices. What You Should Know About Foreign Transaction Fees. PSA: Never ever ever put anything in the seat pocket of an airplane. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. Several credit cards offer purchase protection, which acts as insurance against an item being stolen or damaged for a certain period of time after you buy it. Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. Be ready to provide an itemized online receipt or original store receipt of the item as you will need it to receive claim consideration. How to File a Return Protection Request The extended warranty does not cover the following items: Also, coverage does not apply to damage from natural disasters, alterations or modifications, power surges, war or acts of war or any item under a product recall. Do balance transfers affect your credit score? Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). AmEx makes it easy to file a purchase protection claim on its website. Terms apply. The warranty wont cover the damage, and you didnt think youd need AppleCare. The following are ineligible for coverage: Also excluded is loss or damage due to any of the following reasons: Additionally, the maximum protection related to a natural disaster is $500. , other credit card benefits you might be eligible for. I confess that I dont save a copy of the register receipt from every purchase I make Im just not that organized. As always, check your credit cards guide to benefits to see which benefits apply to you. Delta SkyMiles Platinum American Express Card. There's a lot to love about the Amex Gold card. has been collected independently by NerdWallet. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. Underwritten by AMEX Assurance Company. You would only be reimbursed up to the amount charged on the card. Terms and conditions will apply. Be the first to know if we spot anything odd or unusual on your account, thanks to our account and fraud alerts. Delta SkyMiles Platinum Business American Express Card. Delta SkyMiles Gold Business American Express Card. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. Whether you want to pay less interest or earn more rewards, the right card's out there. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. Plus, your own feed of TPG content. Authorized users are also covered, as . Delta SkyMiles Platinum Business American Express Card: $15 back per month on U.S . *Benefits may vary by issuer. Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. Here are our picks for the. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. update? You can convert your Chase Freedom Flex earnings to Chase Ultimate Rewards points if you have an eligible card that earns Chase Ultimate Rewards points, such as the Chase Sapphire Reserve or Chase Sapphire Preferred Card. Select the Card below to read the full terms and conditions for Return Protection related to that Card. Keep in mind that if you have a primary insurance policy covering the item, you must file a claim there before approaching your credit card issuer to use purchase protection. Ben Luthi is a former credit card specialist for NerdWallet. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. Improve earnings, maximize rewards and track progress toward dream trips. The Centurion Card from American Express and The Business Centurion Card from American Express. Other shopping protections: The extended warranty protection extends eligible manufacturers warranties of three years or less by one additional year. Items not being safeguarded or left at an unlocked location. Platinum. It seemed like a good idea at the time, but once I received it and had a chance to install it, I realized that it scared my daughter and seemed too dangerous to me as well. Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. Keep track of all the required documentation, such as the original store receipt or a printout of an online receipt. Delta SkyMiles Reserve American Express Card, Hilton Honors Aspire Card from American Express, benefits for all American Express cards on Amexs website, guide to shopping protections on American Express cards. endstream endobj startxref If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Check your benefits guide for complete details. Notably, American Express prepaid debit cards do not come with this benefit. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. For most claims, you'll typically need to submit: A copy of your credit card statement with the purchase. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. The rotating bonus categories offered by the Chase Freedom Flex make it an excellent choice for purchases that fit into bonus categories. How an often-overlooked credit card benefit put $1,400 back in my wallet, Blue Cash Everyday Card from American Express, monthly spending credits with restaurants, Everything you need to know about Amex purchase protection, Blue Cash Everyday Card from American Express, Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday, an eligible card that earns Chase Ultimate Rewards points, Why I switched from the Chase Freedom to the Chase Freedom Flex. So you finally splurged for an Apple Watch and broke it a week later. Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. In the event of theft, you must also include a copy of a police report. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. I have the Platinum card so would this be covered under lost item protection or would I be SOL? Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. Plus, AmEx can change the coverage at any time. *, Maximum coverage per account for purchase protection: $50,000 per card per calendar year.*. However, you may want to use a card with price protection or a card that extends warranties by two years instead of just one year for some purchases. Click "file a claim" and select the card for which you're filing a claim, enter your date of purchase and click "continue.". Editorial Note: We earn a commission from partner links on Forbes Advisor. This guide will describe the basics of credit card purchase protection and detail the credit cards that offer the best coverage. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. Motorized vehicles, parts and accessories. Each eligible AmEx card is covered for up to $50,000 in claims per year. If submitting a claim by phone, you will be asked certain questions about your claim. All Rights Reserved. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. Some issuers also refer to this benefit as purchase security. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . Amex's extended warranty perk applies to warranties of five years or less. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. Heres what you need to know about foreign transaction fees what they are and how to avoid them. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. 971 0 obj <>/Encrypt 962 0 R/Filter/FlateDecode/ID[]/Index[961 35]/Info 960 0 R/Length 65/Prev 833811/Root 963 0 R/Size 996/Type/XRef/W[1 2 1]>>stream When evaluating offers, please review the financial institutions Terms and Conditions. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Policies are underwritten by AMEX Assurance Company. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. Reply FitYNABer Additional comment actions AMEX Purchase Protection is AWESOME! Purchase Protection often covers loss, damage and theft for a short period of time, usually a few months, after purchase. If you're hitting the skies soon, you'll also earn bonus points on travel. Terms apply. Eligibility and Benefit level varies by Card. Coverage applies for 90 days after purchasing the item. pAxTu:E4 VB8H_ fUsF4A~ScD_ ^8v8_]gw`\7f(g~5"ip JI. Check here before booking an award fare. Commissions do not affect our editors' opinions or evaluations. If you have questions, please consult your own professional legal, tax and financial advisors. When evaluating offers, please review the financial institutions Terms and Conditions. Coverage is limited to the amount charged to your card, up to $10,000 per item and $50,000 per card each calendar year.^. Learn more: The best credit cards for travel insurance benefits. Not lost, you know where you left it, and someone took it knowing it did not belong to them. I want to file a purchase protect claim with Amex, but everything I see says the 90 days runs from the date of purchase, not the date of delivery. Amex has you covered in that instance, too. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. How do I find and add Amex Offers to my Card? The Platinum Card, Gold Card, Delta SkyMiles Reserve Card, Hilton Aspire Card, and Marriott Bonvoy Brilliant Card are just a few examples. diamondsaremadeunder 3 yr. ago. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. Disclaimer: NerdWallet strives to keep its information accurate and up to date. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. Check your eligibility here. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased through. This benefit offers cardholders compensation when a store will not accept an eligible item for return within 90 days of purchase. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. How do I Earn Membership Rewards Points? Personal cards with purchase protections from AmEx include: The Platinum Card from American Express. The annual maximum is also pretty generous at $50,000 per year for most cards. That proof of loss depends on the circumstances. Earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Past performance is not indicative of future results. Other shopping protections: Extended warranty protection adds an additional year to eligible manufacturers warranties of three years or less while return protection covers returns within 90 days of purchase. Permanent household items such as carpet, flooring, air conditioners and refrigerators. Note that purchase protection is different from price protection and extended warranty coverage, other credit card benefits you might be eligible for. 4. One-of-a-kind items, such as rare stamps and coins. Blue Cash Everyday Card from American Express. 1 Terms, conditions and exclusions apply. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. Amazon marketplace merchant won't accept returns after 30 days. ^ Eligibility and benefit levels vary by card. This influences which products we write about and where and how the product appears on a page. An itemized receipt from the retailer showing the purchase. If filing online, you will be prompted to submit required documents to support your claim. To be eligible for purchase protection, you must use an American Express card equipped with this benefit and charge at least a portion of your qualifying purchase to that card. Learn more: The best travel credit cards right now. Please visit americanexpress.com/benefitsguide for more details. Explore our Cards Terms and Conditions These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. This influences which products we write about and where and how the product appears on a page. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. He covers credit cards, loyalty programs and family travel. Not a Cardmember yet? If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. It's important to understand that if you simply lose an item, as opposed to it being stolen, it might not be covered. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. Quote: Originally Posted by JeffD. Delta SkyMiles Reserve American Express Card. Eligibility and Benefit level varies by Card. A copy of your primary insurance declaration page, if applicable. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. However, there are varying levels of protection. The card details on this page have not been reviewed or provided by the card issuer. However, only some credit cards offer purchase protection, and the benefits tend to vary across cards.