Thank you for the fast delivery. The bag is okay but a bit dusty and dirty. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. The quality of the print is not acceptable for a t-shirt that retails for 170.Also, the size of the print should be larger on the larger sizes, otherwise it ends up looking way smaller than the Small and Medium sizes.Unfortunately I will return it. Outstanding Customer Service! Easy to arrange refunds etc. Everything was amazing. We will get back to you within 24 hours. From the package to the product. Will definitely order again! I think they assume people wont call and they will just keep your money. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Here are 8 tips for writing great reviews. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I cant even use it. I do not recommend ordering anything from their site, idk what happened but it is a mess. please contact customer service within 60 days of purchase. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I loved the bag, it's great, and super fast delivery, thank you. Thank you very much.I especially loved the packaging- as always :). My experience was amazing! Outstanding Customer Service! I love JACQUEMUS! I ended up ordering from FarFetch and the bag will arrive Tuesday. The order arrived on time and every item came very well packed. The pants were the perfect color, fit well and well made! Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Two weeks went by and I never even received a tracking email. A real shame because you spend a lot of money on this premium brand. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. They sent my address wrong to UPS, told me it was my fault! Thank you! Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. I love my experience so far and definitely will buy more. The quality of Le Grand Bambino bag is amazing. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. The material is great, the fit is great, so pretty. more. But except that, everything was very good. Register to save your wishlist and stay updated on must-have pieces. It goes against our guidelines to offer incentives for reviews. The quality of Le Grand Bambino bag is amazing. Date of experience: January 24, 2023. Here are 8 tips for writing great reviews. English. You are very welcome to get in touch for size and styling advice or with any further questions on your order. This is unacceptable. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Terms and conditions apply, Shop from over 500 of the world's finest luxury designer brands & be dressed for any occasion, Saudade asymmetric draped woven mini dress, Espelho gathered cutout stretch-jersey mini dress, La Maille Neve cropped brushed stretch-knit cardigan, Cutout draped stretch-twill mini shirt dress, Amaro cropped draped cotton-blend poplin shirt, Espelho twisted stretch-jersey midi skirt, Espelho cropped asymmetric stretch-jersey bandeau top, La Maille Neve cropped brushed knitted cardigan, Le Chiquito Moyen croc-effect leather tote, Concha embellished one-shoulder ruched striped seersucker top, Neve cropped brushed stretch-knit cardigan, Bando cropped button-embellished ribbed-knit cardigan, Espelho cropped cutout stretch-jersey top, Le Chiquito Long croc-effect leather tote, Ascu cropped one-shoulder ribbed linen-blend top, Concha cutout striped ruched seersucker midi skirt, Cropped one-shoulder striped seersucker top, Asymmetric embellished cutout stretch-jersey midi skirt, Pralu cropped embellished ribbed-knit top, Le Bisou Bandana printed cotton-poplin shoulder bag, Concha cutout striped seersucker midi skirt, Cropped tie-detailed organic cotton-jersey top, Maraca cutout stretch-cotton poplin shirt, Le Foulard Lamba printed cotton and silk-blend pareo. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. She is in love with them. I ordered the Grand Bambino bag. It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. Fast delivery, very nicely packed.Amazing product. Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Sizing is great, the quality is superb and I will certainly reorder from the website. I love that it was delivered to me super fast! Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. Ordered a bag and returned it. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. The bag is okay but a bit dusty and dirty. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. 2023 Trustpilot, Inc. All rights reserved. When it was delivered I wasnt home. Free shipping on full-price orders over $100 USD and other orders over $300 USD. I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. Continuez, vous etes parfait.Tres belle journee. Delivery was left on doorstep whilst I was at work. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . All rights reserved. What we offer: + Competitive hourly rate of $16/hour. Incredible quality, lots of compliments. After ordering I received a confirmation email and the site states there would be delays. They had 150 employees at the beginning of 2022 and now have more than 500. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. When I tried to find the support form it appeared, that your site doesn't work properly. We also ensure all reviews are published without moderation. 2023 Trustpilot, Inc. All rights reserved. Its disappointing what a mess this company has become, not a good look. The attention of detail with my order was exceptional. Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. was ok but the delivery with UPS was HORRIBLE. I cannot track my order and furthermore they delay it more than it should alwayss. The order arrived on time and every item came very well packed. I shouldnt have to call France. Training: 11 weeks, Monday-Friday. I love your collections every year. Privacy Policy. Lists Featuring This Company Shoes Companies I truly think this is human error and it will get better. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I ordered the wrong size and had to return the item. Reddit and its partners use cookies and similar technologies to provide you with a better experience. . I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. The refund was almost instant, but I originally placed via paypal. It goes against our guidelines to offer incentives for reviews. Companies can ask for reviews via automatic invitations. The website is very userfriendly, I found everything great. United States. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! Anyone can write a Trustpilot review. Cookie Notice I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. Product well represented in PDP (would be nice to get a closer shot of the material). Press question mark to learn the rest of the keyboard shortcuts. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Everything was amazing. Worldwide Shipping. I started emailing customer service, messaged the customer service Instagram, nothing. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! It was really fast and satisfying! I love that it was delivered to me super fast! Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Quality is great! By the time I got home it wasnt there. I am always extremely pleased with all the items I have ordered. The order arrived on time and every item came very well packed. 1,977 people have already reviewed JACQUEMUS. Companies can ask for reviews via automatic invitations. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. Its just that they grew so fast and I think they were taken aback from all the success. My order arrived in no time and im super happy! The bag is okay but a bit dusty and dirty. Two weeks went by and I never even received a tracking email. Outstanding Customer Service! Love the quality & style of the hat & quick delivery! Product shipped out in a timely manner and arrived well packaged. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. I loved the bag, it's great, and super fast delivery, thank you. . JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. Tag of the item was already taken off and placed inside of the side pocket. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. All previous emails sent to you from my private email prior to involving PayPal were ignored. The packaging, payment, etc. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. I received mine within 2 days of ordering and I live in Canada! Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses. They have no phone to US because they are French based and . I already wrote email to customer care center but hadnt receive reply yet. Love you. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. What should i do. and our It goes against our guidelines to offer incentives for reviews. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. Im a big time jacquemus fan and have been for years. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Read about their experiences and share your own! Love the quality & style of the hat & quick delivery! Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. Use Switch Accounts. Simon talked about it and said they had big problems in may June but I think its resolving. Even though the shipping was super fast, the cap i received unfortunately is not properly black. Sizing is great, the quality is superb and I will certainly reorder from the website. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. I ended up ordering through the site via paypal. I love your collections every year. Thank you for the fast delivery. I love JACQUEMUS! Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus.
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Prayer For Negative Result, Articles J