First, check out our frequently asked questions about the agent experience and application process. Norton 360 with LifeLock helps keep your digital life safer. Onboarding employees has become much more efficient. Here's everything you need to succeed with Okta. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . The only downside is a lot of training without pay. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Help patients get the most out of treatment plans. Cons. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Functionality Add this integration to enable authentication and provisioning capabilities. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops is a recognized thought leader in the virtual contact center and customer service industries. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Want to become a Liveops agent? Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. ; The user selects the Duo Security option. Copyright 2023 Liveops, Inc. All rights reserved. The background check requires a $24.99 processing fee paid directly to our vendor. Best of Antivirus Software. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Hello, Liveops. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Keith Myers, SVP Business Technology, Live Nation. Copyright 2023 Liveops, Inc. All rights reserved. I trust them and look forward to more cooperation and partnership in the future. Our developer community is here for you. Go Further; Marketplace. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Flexibility. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. No matter what industry, use case, or level of support you need, weve got you covered. Since you are self-employed, you are in control of your profits and losses. Cons are having to provide your own equipment. The cons are being able to work in your own home. (sales@liveops.com) Press & Media. Life doesnt always run on a schedule. management. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Submit ticket. Please update your browser to the latest version on or before July 31, 2020. Companies across a variety of industries trust Liveops to provide virtual contact center services. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Flexibility. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Sign in. Copyright 2023 Liveops, Inc. All rights reserved. Pros. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Submit an application for an available virtual contact center opportunity. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Knowledge Base. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The freedom of an entrepreneur. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. I still love it., I strongly recommend not working for this company. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Support. Not everyone will be as precious with your business as you are. Live Nation currently has about 15,000 internal employees using some 250-plus applications. Submit an application for an available virtual contact center opportunity. Check the Eligibility requirements and make sure were currently accepting applications in your state. Work from home. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Remote work is undeniably popular and LiveOps offers that. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Qualify and onboard contractors in record time. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Need to plan around other commitments? When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. FLEXIBILITY AT SCALE. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Consider holiday gift experiences. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Copyright 2023 Liveops, Inc. All rights reserved. Creatively solving problems. Forgot password? Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Enjoy the freedom and flexibility of being your own boss. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. This means you can choose when, where, and how often to work! Across the web. Developer Center. Improving Peoples Lives. As a lot of people in the company say: it just works. He sees a role for Okta in all of it. I still love it., You make your own schedule. Hard to get in contact with managers for help. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Copyright 2023 Liveops, Inc. All rights reserved. Liveops SWA Array Overview This app integration supports Single Sign-On. Innovate without compromise with Customer Identity Cloud. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Login to track your existing support requests. Also the hiring process is long and it's unpaid. Assist customers with orders, questions, and returns. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Easy global collaboration. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Earning potential. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Guide customers through the claims process. Passwordless. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Please enable it to improve your browsing experience. See Capabilities for more details. Okta was leaps and bounds ahead of all the other providers, says Myers. Everyone else we spoke to claimed they were cloud-based but they weren't. Liveops Okta. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. All rights reserved. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Learn more about how Liveops virtual contact center solutions can scale your business. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Independent Contractor management Ditch the paperwork and endless manual tasks. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . https://join.liveops.com/work-from-home-call-center-jobs/ Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Are you an employee? Apply now and a member of our team will work quickly to review your application and provide next steps. Customers sometimes need to speak with a live agent. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Mobile first. Liveops exists to improve people's lives, and . You can also manage cookies in your browser settings. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. When I started it, my team said, Youre crazy. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Find Out How & Apply . Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Some clients also pay commissions. I wish there was some type of base pay. Learn more about how Liveops virtual contact center solutions can scale your business. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Pros. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Independent Contractor Login. Different programs have different pay structures. Keep contractors happy with accurate payments on time, every time. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. To accept cookies continue browsing as normal. Then, this is the place where you can find some sources which provide detailed information. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Money is amazing, but like every job there are flaws. IT Support You are using an unsupported browser. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. We've been partnering with Liveops since 2010 for all our inbound needs. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. TMCF is the nation's largest organization exclusively representing the Black College Community. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. They have to be accessible, easy to use, secure, and platform agnostic. We use cookies to improve your experience on our website. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Take our quick quiz and well recommend our top client matches for you. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Login to track your existing support requests. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Once the Openforceplatform was in place, a major pressure point was released. Be the customer care voice of top brands, providing best-in-class service. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Forgot your password? Password Remember me Or, sign in using: Learn about Liveops Enterprise Solutions Click Here . Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Improving Peoples Lives. Liveops | Okta . Copyright 2023 Liveops, Inc. All rights reserved. The sign-in URL is the web address you use in your desktop browser to access your company portal. Get started on your new home business Flexibility. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Users verify their identity by . Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Sell top insurance coverage to warm leads (license required). I wish there was some type of base pay. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Its a huge, huge advantage for us, says Myers. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Looks like you have Javascript turned off! A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. GROW YOUR BUSINESS Press & Media. Were now out of the back room and working with the business to add direct value, Huckabay says.
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