, then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! He told me to join the lawsuit and get my money back for the LG fridge. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. Yesterday we found that it was not working. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. Unbelievable. I need to prove this is a larger issue then just me! I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. Kenmore Elite with LG technology. We contacted Sears and were told that we had to call LG. I was in tears. Sears Kenmore refuses to honor the warrantee specified in my owners manual. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. Was told the compressor overheated & refrigerant leaked out. No one mentioned the failure of all the compressors. It is not working. I would love to join in the future lawsuit!! Just learning about Kenmore/LG refrigerators. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. Has worked GREAT until the 17th. Highly recommend staying away. First one we thought was odd but 2 in 9 years. The ice maker stopped working, froze up. of course lost a fridge full of food. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. At 3months thethermostat/ice maker died (covered). By August 2020 developed a noise. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. Paid $89 for service charge. The seller bought in 2014 and compressor is still under warranty. AVOID BUYING LG products. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. I asked person if he knew difference between Warranty and Recall. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. . What a disaster. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. 4.6 4.6 out of 5 stars (39) $9.99 $ 9. What can I do? Part and labor is expensive to replace. I purchased a kenmore Elite refrigerator in August of 2015. Check to make sure the brand and model listed below are correct, then download the manual in order to gain access to all the specs. My husband and I purchased an LG French door refrigerator January 25, 2021. Apparently, it is very common for the system to develop pinholes so it won't retain the refrigerant, which renders the whole thing useless! Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. It's the compressor . Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. Is there a recall on LG FC75LBNA refrigerator compressor. We are retired and just dont have that much to waste on them. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. are there any class actions involving this product? Good thing Sears is in bankruptcy, as I will never buy another Sears product. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. I have been without a refrigerator since May 23,2021, it is now June 10.2021. What is going on? The best way to find parts for Kenmore / Sears refrigerator model 795.74023411 (79574023411, 795 74023411) is by clicking one of the diagrams below. I had warranty had it replaced. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Compressor never begin cooling or freezing. The technician came and this time, he was over 2 hours late, no call or text. I need your advice about Kenmore Elite refrigerator troubleshooting.The F1 error usually means the control board freezes up and the freezer doesn't. You can . I too purchased a kenmore elite model 795.740!! I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. November 2018 it just stopped cooling. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! Diagnosed with failed sealed system and compressor. I want it replaced or repaired. Sign me up for a class action lawsuit. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. Fridge cost around $2,000. My complaints is the same as the rest 2 weeks for a repair, then. Our fridge was no longer cooling on October 22. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. Well I thought I bought a reliable Kenmore fridge? I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. I wish I would have known better. Kenmore Elite refrigerator lasts less than one years. He then set up an appointment for May 9th. I have a Kenmore Elite LG refrigerator. We purchased it again the following year, and again. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. Kenmore/ LG needs to be responsible for replacing these refrigerators. The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. Anything we can do about this? I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. History would suggest that we will be in the same position in another 6 months down the road. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! We bought a Kenmore Elite LG refrigerator. We've had frosting problems and ice maker problems. Id love my money back . Terrible service and cost from Sears. The repair said the compressor gone bad. Replaced the main board hours ago and the temp in the fridge is now 78 degrees. The whole inside of the bottom freezer draw forms a layer of ice. He said that LG/Kenmore appliances are complete garbage! Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. I have a Kenmore Elite refrigerator bought 3 years ago. This unit is made by LG. We have photos of the thermometers and of all the defrosted food. Repairman came and steamed all of the ice off of the back and put it back together again. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . Purchased in 2018. For what we paid for it I figured we would get a lot of years out of it. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. He contacted scheduler and said they could be out one day earlier, May 9th. i know Sears wont do anything. Kenmore 95683 3.1 cu. LG needs to be investigated thoroughly. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). $1200.00 was original estimate. Kenmore Elite was purchased 4 years ago and compressor failed. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Step 4: Clean the Compressor. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. I asked if it went out in 2-3 years if I would have to pay the same fees again. Please help!! LG wants to pass along the fault to the place of purchase. He suggested we get in touch with LG and have them come and check it out. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. I want a new one as well. They ultimately said there is no technician in my area that is available. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. ft. Im all for legal action against them both. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. The food heated up and I have thrown everything out as it could be dangerous to consume. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. We called different repair places in the area and no will work on LG Refrigerators. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. Purchased 3 year extended warranty also. You got it, I would have to pay again. But just want to let everyone know what a defective product this is. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. Had to buy another Refrigerator. Amazon Music Stream millions To the group of investors who bought out Sears, you can stick this brand up your giggy! Bought defective refrigerator, not right since it arrived. The Reason for the Kenmore Refrigerator Not Cooling. Kenmore/LG are aware of it and they need to replace these units! So far I don't have any issue with LG tech support, my case was handle quickly with one phone call and it did not cost me a dime. I don't have this kind of money to spend a a repair. The tech said compressor is bad. We purchased a Kenmore Elite (LG Mfrd) French Door, Freezer on the bottom refrigerator in April 2015, with a 3 year warranty. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. This mode is navigated by pressing two buttons on the display panel. In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. These two businesses are crooked!!! Bad compressor, evaporator, condenser. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. Not expectable. Do not by any Kenmore appliances as they are cheap junk now. Complaint has been file with The State Attorney General. Purchased a Kenmore Elite in December 2018. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. What a rip off, these foreign products are to the American Consumer. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. It covered everything. Compressor went out, now July, 2018. We are still waiting on the last part to arrive and be installed. #2. HELP. They should have recalled the compressor and notified all their customers that it would be replaced. The ice maker stopped working; fridge is no longer cooling. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Model #LFX2595OTT. But waitcalled sears for repair and I get Mar 22!!!!! I too bought a Kenmore on May 24, 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. That would be LG. I bought most of my appliance from sears. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. Now I'm reading about faulty compressors and other things. Technician says it is the compressor and 3 other parts. . My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. Rave Reviews We should do this every year until we get a judge that holds these guys accountable. I am not done yet I want the thing repaired for free my money back. I have reported to Maryland States Attorney for consumers. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. Called sears and they suggested I buy a Service plan to save 50% on repairs. The refrigerator just made 3 years old and has conked out. Model # is 79551839410..Who can help me with getting this resolved. I never received a recall notice or anything. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. The freezer has stopped working. I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. I need to be added to claim. I have model#. Refrigerators should last more then 2 yrs. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. Item #3803318. I finally somehow was able to get an appointment scheduled. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. Everything was defrosted. Bought a L.G fridge freezer in November 2016. June 2019 does not work, lost everything in it. After that fiasco the Kenmore refrigerator compressor stopped cooling after only 18 months. Call Sears they would be able to ilook at it in a month. I called the automated system to schedule a technician to come to our home. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. Had a repair 2 years later and now, August 2021 the compressor is done. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. This item should have been recalled. Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. LG Refrigerator freezer model number LMXS30776S. I have a kenmore/LG trio refrigerator purchased in 2016. It is less than 5 years old. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. Refrigerator stopped working March 2020. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Sears will only cover the cost of the compressor and not the labor, etc. BUT ON SALE FOR $500. At $2500+ Supposedly elite refrigerator. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. On Dec 14 the temp started to climb . Paid $2995.00 and it lasted until Feb 18, 2020. Then they kept switching me from one department to another without resolution. Repairman said it was the compressor. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! I am living on social security and have very little extra money to cover these repairs to my refrigerator. Good times. open the freezer and fridge to nothing being cold at all. We have already been without a frig in the house for two weeks. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. Put everything back together. We ve turned it off for now. He determined the compressor is not functioning and needs to be replaced. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. Right out of the box the microwave was broken. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. 2 Pack Refrigerator Spring For Kenmore Elite Compatible With 795.741053.010 795.71063.011 Counter Clockwise Wound Door Repair French Heavy Duty Steel. Our unit was purchased in Dec 2018. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. model # 795.72049.112, compressor went out today and we lost a lot of food. Please add us to you class action lawsuit! Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food.
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