Marriott Bonvoy who own the chain, were contacted also and provided with photos...just ignored us also and would not address anything. more. Right on the beach which is a huge plus. We are, however, regretful to learn of the issues you faced with the bees near your room. $367. See 5,091 traveler reviews, 4,570 candid photos, and great deals for Sheraton Maui Resort & Spa, ranked #27 of 31 hotels in Lahaina and rated 4 of 5 at Tripadvisor. Claim your listing for free to respond to reviews, update your profile and much more. This is the version of our website addressed to speakers of English in Canada. Please see our partners for more details. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Which popular attractions are close to Sheraton Maui Resort & Spa? Hotel deals. Sheraton Maui Resort & Spa See all 5,088 reviews. From Review: Enjoyed our stay of Sheraton Maui Resort & Spa Sheraton Maui Resort & Spa See all 5,086 reviews. sheraton maui hotel lahaina, sheraton maui resort and spa, maui sheraton, sheraton lahaina, lahaina sheraton, 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. The exterior of our building showed it's age, in our opinion. Full view. Rooms open to lanais. We want to thank the valet guys for always being nice enough to help us. The Costco Travel Rating assigned to each hotel is only intended as a guideline. Sheraton Pool. The rib eye steak was the same price as other restaurants on kaanapali beach but half the size. There are more places to choose from in the Lahaina area. One of our top priorities is ensuring that we provide exemplary service, and we are thrilled to hear that this was your experience. SHERATON & MARRIOTT BONVOY JUST DO NOT CARE. They don't seem to understand the inconvenience in your vacation time. You can’t beat the view from the Sheraton Ka’anapali swimming pool along Ka’anapali beach. Does Sheraton Maui Resort & Spa have any great views? But still, don't think many other places would have supported checkout after 2 either. Learn More. The cheeseburger wasn’t good. Sheraton Maui Resort & Spa Pictures; Search. Named for its iconic location at Pu’u Keka’a (Black Rock), on beautiful Ka‘anapali Beach, the Sheraton Maui Resort & Spa’s Cliff Dive Grill is the ideal place to enjoy the nightly torch lighting and cliff dive ceremony. What food & drink options are available at Sheraton Maui Resort & Spa? Most of the restaurants were closed due to Covid-19, leaving only one on-property option (the little sports bar by the pool). Back to Rooms & Suites . 11 people are viewing this hotel. Tripadvisor Plus Subscription Terms & Conditions, Maui Adults Only and Adult Friendly Hotels. We checked in on a Friday at sunset, was too windy for the cliff divers show or to even walk on the beach. Back to Home . Sheraton Maui Resort & Spa pictures - Opens a dialog. Warmest Aloha, Guest Experience Team. Come see what Aloha is all about! See photos and read reviews for the Sheraton Maui Resort & Spa pool in Lahaina, HI. Aloha TheMongrelHorde, Mahalo for sharing this detailed review of your recent stay at our resort. Located on 23 lush oceanfront acres at legendary Puu Kekaa on Kaanapali Beach, Sheraton Maui Resort & Spa invites travelers to experience adventure, romance and family fun on the island of Maui. Sheraton Maui Resort & Spa pictures - Opens a dialog. parking garage is on the opposite side of the property with no direct route to the building. close. GreenLeaders Bronze level. Situated on Kaanapali Beach, the Sheraton Maui Resort & Spa is the most romantic escape in all the Hawaiian Islands… the dramatic point at which the legendary Black Rock of Kaanapali meets the ocean. Lahaina Harbor and Kapalua Golf Club Plantation Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kaanapali Beach and Black Rock. View Deal. Sheraton Maui Resort & Spa, Lahaina: See 5,088 traveller reviews, 4,567 user photos and best deals for Sheraton Maui Resort & Spa, ranked #27 of 31 Lahaina hotels, rated 4 of 5 at Tripadvisor. 5,086 Reviews #26 of 31 Hotels in Lahaina. a pandemic you would think he would be a lot more respectful and show a little bit more aloha to be fortunate to still have a job. We stayed at a different resort but we ate twice at the grill because of the beautiful location. You can also cliff dive off of Black Rock too! Our family resort in Lahaina, Maui, Hawaii has been newly renovated, and it now features guest rooms and suites with gorgeous views of the ocean, many looking over our sister islands, Lanai and Molokai. We had a great time and everyone who works there was very friendly. Couples might enjoy somewhere a little more quaint. Nice resort, but beach is incredibly built up. Sheraton Maui Resort & Spa pictures - Opens a dialog. Book Sheraton Maui Resort & Spa, Lahaina on Tripadvisor: See 5,091 traveller reviews, 4,570 candid photos, and great deals for Sheraton Maui Resort & Spa, ranked #27 of 31 hotels in Lahaina and rated 4 of 5 at Tripadvisor. It's wonderful to hear that you loved our resort's location at Kaanapali Beach, and found our staff to be top notch, and that you encountered the aloha spirit with all of your interactions with our team. Over 80% of … Its landscaped grounds have a quiet and open feel. Sheraton Maui Resort & Spa See all 5,089 reviews. Housekeeping could not have been friendlier. And it's a bit of an eyesore. close. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. And the maintenance men who came to unclog a toilet and repair a faulty keycard reader were cheerful and personable. Enterprise streaming solutions. Not one thing we had was good ... let alone worth the price ... and the shrimp appetizer was old soft shrimp that made us sick. Our room was nicely updated with clean and bright furnishings. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. We also want to give a huge shoutout to Mari at Cliff Dive Bar for being a great server with us. $367. Maybe, if the price was right and we were given a bee-free room in a nicer building. Sheraton Maui Resort & Spa pictures - Opens a dialog. sheraton maui hotel lahaina, sheraton maui resort and spa, maui sheraton, sheraton lahaina, lahaina sheraton. Everything you need to know about the Sheraton Maui Resort & Spa rooms at Tripadvisor. The island's 30 miles of beaches include golden-crescent Kapalua, sheltered from strong currents by lava-rock promontories. Nope, by Saturday morning we couldn't wait to leave, started calling Wailea resorts to see if we could go back there for the week. STRIKE ONE! Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. They did call, we went directly to the room and waited 1.5 hours until I went to the lobby and asked for a cart to move, Aloha Joanie M, Mahalo for taking the time to share your very valuable feedback. Additionally, it's a wonderful location, being located within walking distance to Whaler's Village, which has a wide array of shops and restaurants. The Sheraton itself was very nice once you get past the size of it all. We are of course disappointed and regretful to hear that you had an unwelcoming experience with one of our bartenders, and that it negatively impacted the positive experience that you had at the resort. The staff is great, and everyone is so friendly. See more questions & answers about this hotel from the Tripadvisor community. This room also had small gnat like bugs in the bathroom that crawled on everything that I brought to their attention and did nothing about. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There are so many people who is looking for a job at this time. He had a Mr. know it all and don’t care attitude. We want to give a huge shout out to Marissa and jaemin at aqualani for being amazing with our pool needs. We'd rented a car for our visit and were directed to park in the garage. $459. View Deal. Other buildings seemed freshened. Our family resort in Lahaina, Maui, Hawaii has been newly renovated, and it now features guest rooms and suites with gorgeous views of the ocean, many looking over our sister islands, Lanai and Molokai. Discover Hawaii's Natural Beauty From Our Hotel in Maui. - Check out Tripadvisor members' 47,875 candid photos and videos. 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970. They also have a Daily Happy Hour at the bar/poolside. This resort is beautiful! We will share this valuable feedback with our food and beverage team as a way to enhance and improve the experience for future guests of Cliff Dive Grill. We are in. Only other thing to report: we were trying to check out as late as possible to kill time before our late flights. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and … Situated on Kaanapali Beach, the Sheraton Maui Resort & Spa is the most romantic escape in all the Hawaiian Islands… the dramatic point at which the legendary Black Rock of Kaanapali meets the ocean. Check In — / — / — Check Out — / — / — Guests . All in all, if you're looking for a huge, family-friendly resort, you won't be disappointed here! It’s right in the mix of things in Lahaina. Sheraton Maui Resort & Spa Pictures; Search. Sprawling Haleakala National Park encompasses the island’s highest peak, volcanic Haleakala, as well as the pools and waterfalls of Ohe’o Gulch, accessed via scenic, winding Hana Highway. The property is spread out over 23 beachfront acres, and guests in some farther-flung rooms may have a long, winding route to the lobby and pool (you may need to traverse multiple hallways and take multiple elevator rides). The Costco Travel Rating assigned to each hotel is only intended as a guideline. The Costco Travel Rating assigned to each hotel is only intended as a guideline. That's probably on me for not realising this, and not the Sheraton's fault at all. Taxes and fees that are shown are estimates only. There is a small lot closer, but since we arrived so late, it was full. Réserver Sheraton Maui Resort & Spa, Lahaina sur Tripadvisor : consultez les 5 086 avis de voyageurs, 4 567 photos, et les meilleures offres pour Sheraton Maui Resort & Spa, classé n°26 sur 31 hôtels à Lahaina et noté 4 sur 5 sur Tripadvisor. Hotel website. I would be amiss if I didn't mention the bees. Warmest Aloha, Guest Experience Team, Me and my family recently stayed at the Sheraton this past weekend. Does Sheraton Maui Resort & Spa offer any business services? This double rainbow arrived just after a wedding in the rain at Kapalua Bay. Eat at Kimo’s in Lahaina or Tiki Terrace at Kaanapali Beach Hotel. Although we booked all our excursions in advance they a agent to help you during your stay with all that as well. I'm not sure why ours didn't warrant the same upkeep. Hotel deals. Formerly awarded the title of ‘America’s Best Beach,’ a beachfront lawn fronting Ka’anapali Beach is the setting for the Sheraton’s Maui Nui Luau at Black Rock. Others may love it. For more information, please read my disclaimer. I let management know and they just brushed it off. We literally walked away from him because he showed no interest in wanting to take our orders. Sheraton Maui Resort & Spa, Lahaina: 5,090 Hotel Reviews, 4,567 traveller photos, and great deals for Sheraton Maui Resort & Spa, ranked #27 of 31 hotels in Lahaina and rated 4 of 5 at Tripadvisor. We were to, We just stay at the Sheraton for the first time (we've been to Maui many times). close. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Pu‘u Keka‘a (Black Rock) sets the scene for 23 lush acres on Ka‘anapali Beach, the home to Sheraton Maui Resort & Spa. We sincerely apologize to you and your ohana, and we hope to have the opportunity to welcome you back in the future to ensure that every touchpoint of your stay is met with the same spirit of aloha that we hope to share with all of our guests. 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, We booked this resort during the Covid pandemic and two weeks after Maui reopened to outside tourists. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Added plus for being 5 minutes down the road to Whaler’s Village outside shopping mall! Explore Sheraton Maui Resort & Spa. Shearwaters kept getting stranded in the corridors, unable to get out. Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality. Where do I start.....seriously, I will need to just put in bullet form all the things they messed up for us and all the safety issues...as despite some attempt to help with issues initially....the issues kept on coming getting every more serious and Sheraton just ignored them/ went back on their word. But we were willing to give it another day. Besides Having a bad experience with Jason, Thank you Sheraton for having us. 5,089 Reviews #27 of 31 Hotels in Lahaina. Told me to phone the hotel and washed their hands of it. We are happy to hear that you loved the restaurant's location right at Kaanapali Beach, but we are deeply regretful to hear that you did not have an enjoyable experience during either one of your visits. Sheraton Maui Resort & Spa pictures - Opens a dialog. Own or manage this property? While the grounds were relatively kept up, it looked like no effort has been made to keep it fresh. We strive to provide a positive experience for our guests and sincerely apologize that your experience did not meet these expectations. Almost every day, our doorway had dozens of honeybees on and around it. It definitely exceeded our expectations. Are there any historical sites close to Sheraton Maui Resort & Spa? Are any cleaning services offered at Sheraton Maui Resort & Spa? That's subjective, though. Service was great and so were the food&drinks/restaurants & bars. This page may contain compensated affiliate links. Are there opportunities to exercise at Sheraton Maui Resort & Spa? We will be sure to share this important feedback with our food and beverage management team. Many travelers enjoy visiting Old Lahaina Courthouse (3.4 miles), Lahaina Jodo Mission (3.1 miles), and Wo Hing Temple Museum (3.6 miles). Own or manage this property? Unfortunately our initial resort booked on Kanapali Beach was under construction, we confirmed so a week prior to hitting Maui. Housekeeping ladies said they'd been doing that for years and no one knew why. Our room was in the Nalu Hale building, across the lawn from reception and butted up against the cliff. We want to thank everyone in house keeping for working very hard in keeping the resort clean. Whaler’s Village has some great restaurants and fun shopping (and right on the water!) The Sheraton graciously gave us til 2 (we have Marriott status), then when we tried to push for after 2, they said there would be a $100 fee. The Sheraton Maui Resort & Spa is the premier location for a dream Hawaiian vacation. Check In — / — / — Check Out — / — / — Guests . Pool and bar are very cool looking. Unfortunately, this property is NOT up to Sheraton standards, not up to par for a Maui experience, it is old, just not worth much money at all! The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. Check In — / — / — Check Out — / — / — Guests . We hope to have the opportunity to welcome you back in the future so that we have another chance to ensure that every touchpoint of your stay showcases the high standards we have for all aspects of the guest experience. Learn More . Easy setup and the best technical support. Photo: Ohana Suite. Sheraton Maui Resort & Spa is located on the beach and in a walkable area with good shopping. GreenLeaders Bronze level. I would give this hotel a five star but the bartender Jason was very rude. I picked up three just in our time there. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Now $367 (Was $̶6̶0̶7̶) on Tripadvisor: Sheraton Maui Resort & Spa, Lahaina. If you're given a room in Nalu Hale, the. But it was disappointing not to have dining available on the property when other restaurants in the area were doing just fine. See my reviews and photos of other hotels on this side of Maui at West Maui hotels. Yes, paid public parking on-site and valet parking are available to guests. They apologized and offered to move us in 2 days when they had what we booked available. We would like to sincerely apologize for your negative experience while dining with us. The pool area was clean and kept up. The staff was top notch. Kapalua Bay. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Pu‘u Keka‘a (Black Rock) sets the scene for 23 lush acres on Ka‘anapali Beach, the home to Sheraton Maui Resort & Spa. Please see our partners for more details. SAFETY CONCERNS NEVER ADDRESSED DESPITE IMPACTS. Nearby attractions include Ka'anapali Beach (0.1 miles), The Spa at Black Rock (0.02 miles), and Maui Nui Luau at Black Rock (0.09 miles). This ceremony has been a time honored tradition dating back to the legendary leap of Chief Kahekili. There are more places to choose from in the Lahaina area. So the boardwalk and the beachfront is very crowded, even in Covid. View Photos. Whaler’s Village. GreenLeaders Bronze level. We stuck around the hotel that day and asked the they call us when the new room was ready. Maui is an island in the Central Pacific, part of the Hawaiian archipelago. The Sheraton Staff was very nice and friendly to take our booking. We booked based on location and price for 11 nights. Someone like him shouldn’t even be working if he can’t be consistently helpful with guest. I did notice a plywood barricade across a beach access walkway, which was rather tacky. Just bring the property standards up to the level of the staff and it would be great. Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. Pool staff were accommodating and friendly. Filtered water stations throughout the rooms which was great. This world-class resort boasts great dining options, a lavish ocean-view spa, and newly renovated rooms and swimming pools. The review, 3 things that make it special, pictures, pricing on tickets... Review of The Sheraton Luau in Maui. Check In — / — / — Check Out — / — / — Guests . Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Reception was quick to answer questions and resolve issues. No mention of even a comp for the meal that made me ill. For someplace a little quieter than the Hyatt or Westin or Marriott, the Sheraton Maui Resort is a good choice. more. We booked an Oceanview room and were assigned a room on the 5th floor. It wasn’t coming down hard, but it made for a fun ceremony. Be sure to watch to lighting of the torches ceremony one night at sunset. Yes, dry cleaning and laundry service are offered to guests. Arrive before sunset for hula dancing and live music. Which room amenities are available at Sheraton Maui Resort & Spa? Everything you need to know about the Sheraton Maui Resort & Spa pool at Tripadvisor. Nice hotel, but got severely ill from eating at their restaurant. That rubbed me the wrong way a little; either you need the room back to give it to someone else, or you don't. We do sincerely apologize that this issue wasn't resolved while you were still on property. So glad our travel agent suggested this one for our honeymoon. Aloha Bak79, Mahalo for sharing your feedback on your recent experience at our poolside restaurant. Thank you again for your review and we hope you will consider us again for a future visit so that we have another opportunity to show you the personalized service and aloha spirit we strive to provide to every guest that chooses our resort. The Costco Travel Rating assigned to each hotel is only intended as a guideline. Relax at the resort’s 142-yard lagoon style pool, taste fresh island cuisine, learn indigenous Hawaiian cultural activities and play at the white sandy beach. Such a cool thing to see. 50-inch LCD televisions come with premium cable channels and pay movies. Click for a discount price at the Sheraton Maui and other Maui hotels & condos for your desired travel dates. Front desk ladies you have all been kind and amazing. The whole of Kanapali beach is built up with enormous towers, and there are 3-4 hotels right next to each other, each with 3-4 towers. Claim your listing for free to respond to reviews, update your profile and much more. We also kept coming across downed seabirds at night. Response from Sheraton Maui, Guest Services / Front Office at Sheraton Maui Resort & Spa, Response from Sheraton Maui, General Manager at Sheraton Maui Resort & Spa. Is parking available at Sheraton Maui Resort & Spa? He should be talked to. The food was terrible. We enjoyed our ocean view every morning over breakfast & coffee. Sheraton Maui Resort & Spa Pool Pictures & Reviews (Lahaina, HI) United States ; Hawaii (HI) Maui ; Lahaina ; Lahaina Hotels ; Sheraton Maui Resort & Spa; Search. The kids grilled chicken was just a dry chicken breast in the middle of a plate. I have a spinal condition, had contacted the hotel before we booked to make sure they could make some small modifications to support me which they confirmed was no trouble ( spoke in person to Guest Service. We ordered food and drinks from the pool everyday...The Lava Flow, and nachos are great...as well as their Guacamole! All You Need to Know About the Pool at Sheraton Maui Resort & Spa. The desk staff will hold them for a seabird rescue, which was cool. SHERATON MAUI RESORT & SPA - UNSAFE UNHELPFUL AND GO BACK ON THEIR WORD. Warmest Aloha, Guest Experience Team, We love this place...we have traveled all over the Carribean and this has been our go to vacation place for the past four years. View Deal. We saw big, unlandscaped beds and modest attempts to screen utility areas from public view. Check Price & Availability - Opens a dialog . Photo: Sunset Cliff Dive. Response from GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Pool & Beach (787) Sheraton Maui Resort & Spa. Whatever your travel needs, our spacious Ohana (family) suite provides the highest degree of Hawaiian hospitality. Costco Travel Rating 2365 Kaanapali Pkwy., Lahaina - Maui, HI, 96761, United States. Check Price & Availability - Opens a dialog . I am sure they have cut staff related to Covid but it’s hard to be sympathetic to that when you pay such prices for such a subpar meal. Fortunately I had looked up an available back up resort in the Sheraton - or so I thought.. After traveling and being up for 30 hours, when we checked in, we were given a (leftover)garden view room with 2 double beds when we had booked a king ocean view room. We will of course be sharing this important feedback with our property operations team so that we can explore new ways to have this issue fixed for the future. View Photos View Photos. Pictured: The Sheraton Maui Resort in Kaanapali Beach at sunset. Resort Overview. The stay was nice and am happy they are open but the food made me very ill after dining at their poolside bar/restaurant. The remainder of our stay, we had no problems finding a spot if we were in by 10. Would we stay here again? Our Ohana suite boasts large windows, stunning views, and abundant space to entertain or just relax. Lock in the lowest price from these sites. The Sheraton, a Starwood property, is one of the oldest and best-known resorts on Ka’anapali beach, a popular resort-lined section of West Maui. The Westin Maui Resort & Spa. Occasionally, one or two would sneak in when we opened the door. We did enjoy ourselves overall. We went to the Sheraton in November 2020. The Sheraton Maui Resort & Spa is the premier location for a dream Hawaiian vacation.
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