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Nothing sends a stronger message than cleanliness in a hospitality operation. You will be able to find job posting on individual hotel website or on popular job boards, like Indeed. 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The enormous MGM Grand in Las Vegas has nearly 400 room attendants working on a given day! 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Identifying Housekeeping Responsibilities. Housekeeping in Hotel Function #2 To establish a well coming atmosphere and ensure reliable service from all the staff of the department. Like room attendants, public area attendants have a big impact on a guest’s impression of the hotel. Many hotels offer housekeeping service only once per day, so room attendants would work one daytime shift (usually 8am to 4pm, approximately), while high-end hotels that offer evening turndown service would have a second shift of housekeeping staff who work afternoon and evening hours. If you’ve never worked in a housekeeping department, that’s okay! Other roles: Some hotels have a dedicated phone operator for the housekeeping department, who answers calls from guests and other hotel departments and forwards the request to the appropriate housekeeping team member. Housekeeper / Director of housekeeping- The executive house-keeper reports to the general manager or residential manager or rooms division manager. To coordinate renovation and refurnishing of the property as and when, in consultation with the management and with interior designers. Individuals who excel in our Housekeeping Departments have an eye for detail and a commitment to the training, development and motivation of a diverse group of talented employees. Front Office – Nerve Centre of The Hotel. Both management and guest consider the keeping of the place clean and in a good order a necessity for a hotel to command a fair price and get repeat business. Front Office, Its Functions and Co ordinations with Various Departments Front office. The deputy housekeeper reports to the executive housekeeper. Freshly laundered linen, fluffy towels and a welcoming atmosphere, it’s all about creating a big impression and exceeding expectations. 1. The Housekeeping Department … The reception desk is usually the place in which guest make the first impression of the hotel. Room Maintenance: Good housekeeping department is just as responsible for the hotel's maintenance as an engineering department. In this blog, we are going to study about Housekeeping and its importance of Housekeeping software in the establishment. 5. To deal with lost and found property. Guests will not pay for dirty rooms. Guestrooms are the heart of the hotel. Study Reminders . Room attendants usually work in shifts of 8 hours, during which they may clean as many as 16 guestrooms. Most hotels post their housekeeping job openings online, so you can easily search for open roles and apply online. The roles of a housekeeper include cleaning the room, bathroom and other areas of the hotel. 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